Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Tisha Ledford

Chatsworth,GA

Summary

Focused Administrative leader offering several years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules, and implementing process improvements to increase efficiency.

Overview

26
26
years of professional experience

Work History

Front Office Supervisor

Hamilton Physican Group
Dalton, GA
01.2023 - Current

Ophthalmologist Assistant

Southeastern Retina Associates
Chattanooga, TN
11.2021 - 01.2023

Surgery Scheduling Coordinator

CHI Memorial Hospital Chattanooga
Chattanooga, TN
03.2021 - 11.2021

Practice Manager

GMH Healthy Families & Healthy Kids+
Chatsworth, GA
07.2013 - 03.2021

Medical Office Assistant/Medical Laboratory Technician

Witt Family Practice
Chatsworth, GA
11.2003 - 07.2013

Medical Office Assistant/Medical Laboratory Technician

North Georgia Women's Center
Dalton, GA
01.1999 - 11.2003

Education

Phlebotomy

Georgia Northwestern Technical College
Rome, GA
01-2003

Emergency Medical Technology

Tennessee Division of Emergency Medical Services
Memphis, TN
01-1994

Emergency Medical Technology

Kentucky Department of Mines
Harlan, KY
01-1993

Skills

  • Physician scheduling and calendar management
  • Proficient in Epic, Athena, EHS, eClinical Works
  • Exceptional customer support
  • Employee Management
  • Decision-making capabilities
  • Oral and writing communication
  • Purchase Order Management
  • Invoice Processing
  • Cash Flow analysis
  • Bank Reconciliation
  • Payment Processing
  • Front Desk Operations
  • Staff Training and Development
  • Data Entry
  • CPR, First Aid, AED
  • Medical Laboratory Procedures
  • BAC screening/drug screen collection
  • Lab equipment maintenance
  • Laboratory safety protocols
  • Medical Terminology
  • Vaccine Management
  • Safety Compliance
  • Hazardous waste management
  • Instrument Calibration
  • Inventory Oversight
  • Anatomy and physiology
  • HIPAA and OSHA regulations
  • OSHA Workplace Safety
  • Charting and clinical documentation
  • Behavioral Management

Accomplishments

  • 2017 Community Health Centers Employee of the Year

References

References available upon request.

Timeline

Front Office Supervisor

Hamilton Physican Group
01.2023 - Current

Ophthalmologist Assistant

Southeastern Retina Associates
11.2021 - 01.2023

Surgery Scheduling Coordinator

CHI Memorial Hospital Chattanooga
03.2021 - 11.2021

Practice Manager

GMH Healthy Families & Healthy Kids+
07.2013 - 03.2021

Medical Office Assistant/Medical Laboratory Technician

Witt Family Practice
11.2003 - 07.2013

Medical Office Assistant/Medical Laboratory Technician

North Georgia Women's Center
01.1999 - 11.2003

Phlebotomy

Georgia Northwestern Technical College

Emergency Medical Technology

Tennessee Division of Emergency Medical Services

Emergency Medical Technology

Kentucky Department of Mines
Tisha Ledford