Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tishana Walker-Beaubrun

Brooklyn,NY

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

16
16
years of professional experience

Work History

Home Health Aide

Premier Home Health Care Services
02.2024 - Current
  • Assisted clients with daily living activities, enhancing comfort and quality of life.
  • Monitored vital signs and reported changes to healthcare professionals for timely interventions.
  • Assist with taking medications as prescribed, ensuring adherence to care plans and safety protocols.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Developed strong relationships with clients, fostering trust and emotional support during care visits.

Data Entry Clerk and Police Officer

Jamaica Constabulary Force
03.2013 - 08.2021
  • Entered and updated data in company databases with high attention to detail.
  • Validated and cross-referenced information to ensure accuracy of records.
  • Managed electronic filing systems, improving document retrieval efficiency.
  • Assisted in generating reports by compiling data from multiple sources.
  • Collaborated with team members to streamline data entry processes.
  • Completed data entry tasks with accuracy and efficiency.
  • Enforced laws and regulations, applying appropriate measures in diverse situations.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Customer Service Representative and Cashier

Kingston Bookshop Ltd
07.2009 - 03.2013
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls while maintaining professionalism and efficiency in service delivery.
  • Trained new team members on customer service protocols and company policies.
  • Implemented feedback mechanisms to improve customer satisfaction and service quality.
  • Analyzed customer interactions to identify trends and recommend process improvements.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed comprehensive knowledge of products to assist customers effectively with inquiries.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

Maggotty High School
St. Elizabeth, Jamaica
07-2003

Skills

  • Active listening
  • Customer service
  • Critical thinking
  • Problem resolution
  • Computer proficiency
  • Data collection
  • Document scanning
  • Professional and mature

Timeline

Home Health Aide

Premier Home Health Care Services
02.2024 - Current

Data Entry Clerk and Police Officer

Jamaica Constabulary Force
03.2013 - 08.2021

Customer Service Representative and Cashier

Kingston Bookshop Ltd
07.2009 - 03.2013

Maggotty High School

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