Tishaun Davis
Rochester,NY
Summary
self motivated and extremely organized with customer service experience. Highly sociable, fast learner with outstanding customer service and communication skills. Enjoy working in a challenging and interesting environment where my customer service experience and knowledge can be utilized and enhanced.
Overview
10
10
years of professional experience
Work History
Teachers Assistant
Rochester Child First Network
11.2019 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Customer Service/ U-verse Tv and Internet Service
Sutherland Global Service
08.2014 - 04.2016
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
- Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
- Streamlined work processes by implementing efficient organizational systems and procedures.
- Increased team productivity with effective communication and collaboration strategies.
- Conducted thorough inspections of serviced equipment to identify potential issues before they escalated into costly repairs or replacements.
Education
High School Diploma -
Joseph C Wilson Magnet High School
Skills
- Classroom Management
- Field Trip Monitoring
- Materials Preparation
- Small Group Supervision
- Attendance monitoring
- Classroom Supervision
Timeline
Teachers Assistant
Rochester Child First Network
11.2019 - Current
Customer Service/ U-verse Tv and Internet Service
Sutherland Global Service
08.2014 - 04.2016
High School Diploma -
Joseph C Wilson Magnet High School
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