Professional Summary
Overview
Work History
Education
Skills
Timeline

Tishia Wilson

Baton Rouge General Hospital
Baton Rouge ,LA
13
years of professional experience

Dedicated and dependable professional with experience in restaurant management, hospitality, customer service, food service, cash handling, and laundry/cleaning operations. Experienced in supervising and training employees, managing daily operations, assisting customers, handling cash and register transactions, maintaining cleanliness and sanitation standards, and working efficiently in fast-paced environments. Strong communication, leadership, teamwork, problem-solving, and organizational skills with a proven ability to follow procedures, manage multiple responsibilities, and provide excellent customer service. Reliable, hardworking, and adaptable with a strong commitment to maintaining high standards and supporting team success.

Work History

Hospitality Associate

1 Year 11 Months
Baton Rouge General Hospital | 12.2024 - Current

Provide friendly, efficient, and professional food service in a cafeteria environment. Responsible for serving food to customers on the serving line, operating the cash register, processing customer payments, maintaining cleanliness and organization, and helping ensure a positive dining experience. Work closely with coworkers and kitchen staff to maintain smooth daily operations and follow established food safety and sanitation procedures.

Customer Service Representative

1 Year 8 Months
Keans Cleaners | 04.2023 - 12.2024

Responsible for assisting with the cleaning, processing, finishing, and organization of customers' clothing and other garments at a professional cleaning business. Provided quality customer service while handling garments carefully, maintaining an organized work area, and following established cleaning, safety, and quality-control procedures.

Restaurant Manager

12 Years 10 Months
SUBWAY®Restaurants | 01.2014 - 2023

Managed daily restaurant operations in a fast-paced quick-service environment while providing leadership to employees and ensuring high standards of customer service, food quality, cleanliness, and operational efficiency. Responsible for supervising staff, coordinating daily activities, handling cash and transactions, monitoring inventory, training employees, resolving customer concerns, and ensuring company policies and food-safety standards were followed.

Education

High School Diploma

Tara High School | Baton Rouge, LA | 05.1995

Academic recognition

Graduated with strong gpa

Honor roll

Skills

Leadership and team management
Coaching
Food preparation and safety
Workplace safety
Task delegation
Communications
Problem solving
Fast paced environments
Time management
Attention to detail
Task delegation

Timeline

Hospitality Associate

Baton Rouge General Hospital
12.2024 - CurrentRead More

Customer Service Representative

Keans Cleaners
04.2023 - 12.2024Read More

Restaurant Manager

SUBWAY®Restaurants
01.2014 - 2023Read More

Tara High School

High School Diploma
Read More
Tishia Wilson