Titoluwani Bello
Owings Mills,MD
Summary
Dedicated, open-minded professional with a focus on continuous learning and delivering exceptional customer satisfaction. Skilled in effective communication and meeting customer needs. Authorized to work in the US for any employer.
Overview
3
3
years of professional experience
Work History
Drive-Thru Cashier
Raising Cane's Restaurants
Columbia, MD
04.2024 - Current
- Provided customer service by greeting clients, taking their orders, and offering detailed product information.
- Processed payments through various retail transactions systems including cash register, debit and credit card terminals, and other point of sale equipment.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Maintained knowledge of current menu items, prices, and promotions.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Received payment from customers and made change as needed.
- Replenished supplies such as napkins, straws, condiments, trays throughout shift.
- Took orders, prepared foods and processed payments in full-service establishment.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Administered prescribed medications on a timely basis following care plan instructions.
Caregiver
Ola Corner
Baltimore, MD
09.2022 - 12.2023
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Barista
Starbucks
Owings Mills, MD
08.2023 - 11.2023
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Team Member
Seyo's Sport and Grill
Randallstown
03.2023 - 04.2023
- I helped make Nigerian cuisines and served them to customers.
- Assisted customers with product selection and ordering process.
- Maintained a clean and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
- Provided customer service support to ensure satisfaction.
Spanish Tutor
New Town High School
Owings Mills
07.2021 - 05.2022
- I helped tutor 10th and 11th graders who needed help or were falling behind in Spanish class.
- Assisted Spanish-speaking students in developing their conversational and written language skills in Spanish.
- Gave feedback on assignments, tests, quizzes, projects, presentations. related to Spanish classes.
Team Member
Popeye's Restaurants
Owings Mills
08.2021 - 08.2021
- Executed various tasks including sandwich making, biscuit stocking in the freezer, coleslaw preparation, warming cold dishes and restaurant maintenance after closing hours as part of my role as a crew member at Popeye's.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Associate of Science - Nursing
The Community College of Baltimore County
Catonsville, MD12-2025
Senior High School Education - Health Science
New Town High School
Owings Mills, MD09.2024
Middle school education - Esol
Sudbrook Magnet Middle School
Pikesville, MD06.2019
Skills
- Cashiering
- Food Service
- Food Preparation
- Kitchen Experience
- Cleaning Experience
- Food Safety
- Food Handling
- Guest services
- Upselling
- Microsoft Powerpoint
- Communication skills
- Writing skills
- Tutoring
- Classroom Management
- Teaching
- Cash register
- Customer service
- Supply Restocking
- Cash Handling
- POS systems operation
- Payment Processing
- Quality Control
- Safe Food Handling
- Menu Memorization
Timeline
Drive-Thru Cashier
Raising Cane's Restaurants
04.2024 - Current
Barista
Starbucks
08.2023 - 11.2023
Team Member
Seyo's Sport and Grill
03.2023 - 04.2023
Caregiver
Ola Corner
09.2022 - 12.2023
Team Member
Popeye's Restaurants
08.2021 - 08.2021
Spanish Tutor
New Town High School
07.2021 - 05.2022
Associate of Science - Nursing
The Community College of Baltimore County
Senior High School Education - Health Science
New Town High School
Middle school education - Esol
Sudbrook Magnet Middle School
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