Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvette Pinon

San Juan

Summary

Results-oriented and highly motivated customer service professional with a proven track record of delivering exceptional support and fostering positive customer relationships with years of experience in service-oriented industries. Consistently developing a commitment to problem-solving, active-listening, and effective communication. Adept at handling complex inquiries and resolving issues with a customer-centric approach.

Overview

9
9
years of professional experience

Work History

Drive Thru Operator

Kiwami Ramen
04.2025 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Health Provider

Gentle Arms
02.2025 - 07.2025
  • Utilized excellent communication skills when interacting with clients and families.
  • Worked collaboratively with other caregivers on shift rotations.
  • Provided assistance with personal hygiene including bathing, grooming, dressing and toileting.
  • Reported any changes in the client's physical or mental condition to a supervisor or family members.
  • Engaged clients through conversation and companionship, promoting independence and meeting social requirements.

Security Officer

Rochester Amour Car
10.2024 - 02.2025
  • Serviced ATMs by replenishing cash supplies.
  • Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
  • Enforced safety regulations, policies and procedures to ensure a safe environment.
  • Maintained and securely retained series of keys, controlling access to locked areas.
  • Handled large amount of money.

Delivery Driver

Amazon
08.2021 - 09.2024
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Checked delivery addresses and verified correct package delivery.
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.
  • Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
  • Adhered to delivery schedules and deadlines.
  • Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
  • Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.
  • Inspected vehicle before each trip to ensure safe operation, completing necessary repairs or maintenance as needed.

Machine Operator 2

Pella Manufacturing
02.2019 - 05.2020
  • Company Overview: Company Overview: Company specializing in window and door construction for individuals and numerous successful businesses.
  • Working in a manufacturing warehouse was a fast moving pace most of the time.
  • Maintained standing position for eight to 10 hours daily, six days weekly.
  • Some responsibility were inspecting bad parts as well as scraping parts that were still useful for future uses.
  • Managed operation of three to six machines simultaneously.
  • Directed routing of components to guarantee correct placement for effective assembly and on-time delivery as committed.

Cashier

Walmart
06.2017 - 07.2019
  • Performed numerous tasks as Walmart associate.
  • Initially hired as cashier, transitioned to various departments requiring additional support.
  • I would stock shelves whenever they need extra help.
  • I worked at the costumer service desk as well.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

Certified Nursing Assistant

Pleasant Acres Nursing & Rehabilitation Center
03.2016 - 06.2017
  • Assisted residents with morning routines and evening preparations.
  • Assisted residents with bathing and personal hygiene while ensuring comfort and dignity.
  • Provided feeding assistance to residents with limited capability.
  • Conducted careful observations of resident behaviors to promote health and safety.
  • Prioritized attentiveness to resident needs, contributing to overall well-being.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
  • Exhibited compassionate attitude towards all patients regardless of age or disability level.

Education

High School Diploma -

Boyden-Hull High School
Hull, Iowa
05.2018

Skills

  • Caregiving
  • Cashiering
  • Senior Care
  • Employee training
  • Manufacturing
  • Assembly
  • Attention to detail
  • Shipping and labeling
  • Cash Handling
  • Food Service
  • Customer service
  • Machining
  • Food safety awareness
  • Drive-thru equipment operation
  • Multitasking and organization
  • Cleaning and sanitation
  • Food handling safety
  • Dementia Care
  • Teamwork and collaboration
  • Time management abilities

Timeline

Drive Thru Operator

Kiwami Ramen
04.2025 - 07.2025

Health Provider

Gentle Arms
02.2025 - 07.2025

Security Officer

Rochester Amour Car
10.2024 - 02.2025

Delivery Driver

Amazon
08.2021 - 09.2024

Machine Operator 2

Pella Manufacturing
02.2019 - 05.2020

Cashier

Walmart
06.2017 - 07.2019

Certified Nursing Assistant

Pleasant Acres Nursing & Rehabilitation Center
03.2016 - 06.2017

High School Diploma -

Boyden-Hull High School

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