Titus Duncan
Detroit,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Package Handler/Warehouse Unloader
Fed Ex Ground
Sterling Heights, MI
11.2023 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained a clean work environment by removing debris from the loading dock area.
- Used scanners to track parcel information, condition or receipt.
Group Home Manager
MAEIC (E.M. Coleman and Kitty Home)
Highland Park, MI
07.2013 - 11.2023
- Conducted initial assessment of clients' needs and determined appropriate services for them.
- Developed, implemented, and monitored individual service plans to ensure that the clients received quality care.
- Maintained accurate records of client attendance, progress notes, medications, and incident reports.
- Coordinated transportation for residents to medical appointments or other activities outside the group home setting.
- Ensured that all necessary safety protocols were followed while providing care in the home environment.
- Evaluated resident progress on an ongoing basis through regular communication with family members.
- Recruited, hired, trained and supervised new personnel within the facility according to state regulations.
- Provided direct supervision and support for staff members to ensure compliance with established policies and procedures.
- Inspected living areas regularly to identify any potential hazards or maintenance needs.
- Performed daily assessments of client behavior changes or physical health status.
- Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
- Created work schedule in advance, promoting adequate coverage for shifts.
- Resolved concerns regarding staff, residents and care to maintain standards throughout group home.
- Supervised group home for 18 residents with behavioral and developmental disabilities issues by motivating direction of 5-member team.
- Scheduled residents' appointment and provided transportation to physician and therapy visits.
- Encouraged residents to independently interact with others, make decisions and participate in community activities.
- Coordinated community activities to promote social skills and community participation.
- Updated, developed and implemented individual treatment plans and discharge plans by collaborating with case Manager.
Direct Care Worker
LaBelle AFC and Emergency Center
Detroit, MI
01.2012 - 09.2012
- Provided personal care to clients, such as bathing, grooming and toileting.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Ensured safety of clients by monitoring environment for hazards and providing appropriate supervision when needed.
- Established trusting relationships with clients by being a reliable source of support.
Security Officer
Cass Community Social Services
Detroit, MI
12.2010 - 03.2011
- Enforced access control measures in accordance with established procedures.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Searched individuals and baggage for weapons and other prohibited items.
Education
High School Diploma -
Pershing High School
Detroit, MI06-2008
Certification
- DWIHN Training All (VCE)
- CPR (2019)
- DCW Training (Tool Box 1, 2, and 3)
- Recipient Right Face to Face Training
- Medication administration
Timeline
Package Handler/Warehouse Unloader
Fed Ex Ground
11.2023 - Current
Group Home Manager
MAEIC (E.M. Coleman and Kitty Home)
07.2013 - 11.2023
Direct Care Worker
LaBelle AFC and Emergency Center
01.2012 - 09.2012
Security Officer
Cass Community Social Services
12.2010 - 03.2011
High School Diploma -
Pershing High School
- DWIHN Training All (VCE)
- CPR (2019)
- DCW Training (Tool Box 1, 2, and 3)
- Recipient Right Face to Face Training
- Medication administration
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