Titus Glekiah
Verizon Wireless
Conyers,GA
8
years of professional experience
Versatile and dynamic, excelled at my various positions by adapting quickly to diverse roles, enhancing workplace morale and productivity. Demonstrated exceptional customer service and technical skills, achieving goals within tight deadlines. Skilled in conflict resolution and multitasking, consistently exceeded performance targets, showcasing a commitment to excellence and adaptability. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Work History
Sales Specialist
1 Year 3 Months- Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
- Learn and uncover customers' needs by creating connections and asking the right questions.
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
- Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
- Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
- Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Temp Worker
2 Years 4 Months- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
- Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
Sales Representative
5 Months- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Enhanced buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Back of House Cook
6 Months- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing effective time management techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Worked closely with dietary specialists to accommodate specific guest requests such as allergy restrictions or vegetarian options.
- Participated in regular staff meetings to discuss improvements in recipes, workflow, or overall teamwork dynamics within the kitchen staff.
Sortation Associate
2 Years 1 Month- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
- Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.
Cashier / Service Clerk
8 Months- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Back of House
4 Months- Ensured kitchen cleanliness, adhering to health and safety regulations for optimal sanitary conditions.
- Practiced sanitation and safety procedures using approved disinfecting products and encouraging social distancing.
- Prioritized tasks and time to complete daily projects.
- Assessed staff performance regularly, providing constructive feedback for continuous improvement efforts.
- Addressed customer concerns promptly, demonstrating excellent conflict resolution skills to maintain satisfaction levels.
- Maintained open lines of communication with front-of-house supervisor to address any issues impacting guest experience.
Education
Associate Degree - Communications
- Dean's List (Summer 2021)
High School Diploma - General Studies
- Honor Roll (9th Grade, 2017)
- HOPE Scholarship Recipient
- Beta Club Member
Skills
Sales experience
Technical skills
Supply Restocking
Professional and mature
Strong Problem Solver
Support Services
Customer Service
Problem-solving abilities
Multitasking Abilities
Excellent Communication
Team Collaboration
Task Prioritization
Interpersonal Skills
Conflict Resolution
Goal Setting
Adaptability
Timeline
Sales Specialist
Verizon Wireless
08.2025 - CurrentRead More
Sales Representative
Doherty Automotive Group
04.2024 - 09.2024Read More
Back of House Cook
Freddy's Frozen Custard & Steakburgers
10.2023 - 04.2024Read More
Temp Worker
SURGE Staffing
03.2023 - 07.2025Read More
Sortation Associate
Amazon
10.2020 - 11.2022Read More
Cashier / Service Clerk
Ingles
11.2019 - 07.2020Read More
Back of House
Chick-fil-A
03.2019 - 07.2019Read More
Georgia State University
Associate Degree from Communications
Read More
Lovejoy High School
High School Diploma from General Studies
Read More