Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Titus Testa

Greenville,SC

Summary

Highly skilled in customer service, with valuable experience as a shift leader, proficient at managing high-volume dining environments, and ensuring positive guest experiences. Exhibits reliability in task execution alongside a strong willingness to embrace new learning opportunities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

FOH Server

Yee-Haw Brewing Co.
Greenville, SC
02.2023 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Cleaned tables and chairs to prepare dining area for next customers.

Window and Door Installer

CSI - Construction Specialties and Installations
Fort Myers, FL
10.2022 - 01.2023
  • Removed existing windows and doors prior to installation of new ones.
  • Checked for level, plumb, and square on all installations.
  • Caulked and sealed around windows and doors to ensure weatherproofing.
  • Cut openings in walls as needed for proper fit of windows or doors.
  • Maintained accurate records regarding job progress and completion times.
  • Lifted heavy materials into place during installation process.
  • Used hand tools such as drills, saws, hammers, levels, tape measures.

Shift Leader

The Bubble Room
Captiva, FL
03.2021 - 10.2022
  • Trained new employees on restaurant policies and procedures.
  • Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
  • Monitored food supplies, ordered necessary items to maintain adequate stock levels.
  • Resolved customer complaints regarding food quality or service issues promptly and courteously.
  • Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.

Restaurant Busser

The Bubble Room
Captiva, FL
07.2020 - 03.2021
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained a clean workspace throughout the shift; wiped down counters, tables, and chairs.
  • Observed tables to tend to guest needs and identify customer service opportunities.

Education

High School Diploma -

Riverdale Highschool
Fort Myers, FL
06-2020

Skills

  • Consistent performance
  • Reliable
  • Hardworking
  • Positive attitude
  • Flexible work schedule
  • Always moving and wanting to work

Certification

  • Servsafe Certified

References

The Bubble Room-239-472-5558

Stephen Peach- 239-284-2864

CSI- Construction Specialties and Installations

OJ Cardet- 239-600-0135

Carrie Peach- 239-628-6304

Timeline

FOH Server

Yee-Haw Brewing Co.
02.2023 - Current

Window and Door Installer

CSI - Construction Specialties and Installations
10.2022 - 01.2023

Shift Leader

The Bubble Room
03.2021 - 10.2022

Restaurant Busser

The Bubble Room
07.2020 - 03.2021

High School Diploma -

Riverdale Highschool

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