Tivon Knight
Bakersfield,CA
Summary
Results-driven professional with a strong background in sales, team management, and customer service. Proven ability to lead teams, drive revenue growth, and build lasting client relationships through effective communication and problem-solving. Experienced in coaching staff, optimizing daily operations, and exceeding performance targets in fast-paced, customer-focused environments. Known for a hands-on leadership style, a commitment to excellence, and a passion for delivering high-quality service that supports both customer satisfaction and business success.
Overview
11
11
years of professional experience
Work History
Independent Contractor
Self Employed Services
Bakersfield, California
02.2025 - Current
- Provide on-demand delivery and transportation services through mobile platforms, ensuring timely, efficient, and customer-focused service.
- Manage personal scheduling, route planning, and real-time problem-solving to meet customer needs and optimize earnings.
- Maintain a high customer satisfaction rating by delivering exceptional service, clear communication, and attention to detail.
- Handle order management, including grocery selection, food safety practices, and item substitutions as needed.
- Operate with a strong focus on time management, reliability, and adaptability in a dynamic work environment.
Sorter
Amazon
Santa Clarita, California
09.2023 - 02.2025
- Sorted packages efficiently for timely dispatch to customers.
- Operated scanning equipment to accurately track inventory movement.
- Maintained clean and organized workstations following safety protocols.
- Inspected packages for quality and compliance with shipping standards.
Salesperson
Cavender Chevrolet
Boerne, Texas
02.2019 - 03.2023
- Engaged customers to understand their needs and preferences.
- Demonstrated product features to enhance customer knowledge.
- Assisted in maintaining visually appealing product displays.
- Developed key customer relationships to increase sales.
Barista
Rig City Roasting
Bakersfield, California
03.2017 - 10.2018
- Prepared and served a variety of coffee beverages and snacks.
- Maintained cleanliness and organization of workstations and customer areas.
- Operated espresso machines and brewing equipment efficiently.
- Engaged customers with friendly service and beverage recommendations.
- Trained new baristas on beverage preparation and customer service standards.
Store Manager
Auntie Anne's Pretzels
Bakersfield, California
05.2014 - 06.2016
- Managed daily store operations and ensured adherence to company policies.
- Trained and supervised staff to enhance customer service and productivity.
- Developed inventory management strategies to maintain stock levels effectively.
- Implemented visual merchandising techniques to improve product displays.
Education
High School Diploma -
Lancaster High School
Lancaster, CA05-2008
Skills
- Package sorting
- Inventory management
- Quality inspection
- Scanning equipment operation
- Safety compliance
- Customer relationship management
Timeline
Independent Contractor
Self Employed Services
02.2025 - Current
Sorter
Amazon
09.2023 - 02.2025
Salesperson
Cavender Chevrolet
02.2019 - 03.2023
Barista
Rig City Roasting
03.2017 - 10.2018
Store Manager
Auntie Anne's Pretzels
05.2014 - 06.2016
High School Diploma -
Lancaster High School
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