Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ja-Brina Bowers

Detroit,MI

Summary

Dedicated and hardworking professional with diverse experience across logistics, transportation services, customer support, and beauty services. Highly trusted for reliability, strong problem-solving, and the ability to consistently deliver excellent service to clients and customers. Proven ability to work independently, manage time effectively, and maintain high performance in demanding environments. Ready to bring strong work ethic, professionalism, and commitment to excellence to the next opportunity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Independent Contractor

Roadie
03.2026 - Current
  • Delivered timely package deliveries utilizing efficient routing strategies.
  • Communicated effectively with customers to ensure satisfaction and address concerns.
  • Managed logistics coordination for multiple shipments simultaneously.
  • Utilized mobile application tools to track delivery status in real-time.
  • Adapted quickly to changing schedules and delivery requests.

Makeup Artist

The Studio 17
Detroit, MI
04.2022 - Current
  • Executed makeup application for diverse clients, enhancing overall satisfaction and client experience.
  • Collaborated with photographers to achieve desired aesthetics for photoshoots, ensuring alignment with creative vision.
  • Maintained high standards of hygiene and sanitation in workspace, adhering to industry regulations and best practices.
  • Assisted in product selection and inventory management, optimizing stock levels for client appointments.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.

Rideshare Driver

Uber | Lyft
03.2020 - Current
  • Navigated city streets efficiently to provide timely rides for passengers.
  • Maintained vehicle cleanliness and safety to ensure optimal passenger comfort.
  • Communicated effectively with riders to confirm pick-up and drop-off locations.
  • Adapted quickly to changing traffic conditions and route adjustments.
  • Ensured compliance with local regulations and company policies during operations.
  • Responded to passenger concerns and complaints politely and professionally.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.

Customer Service Representative

Mary’s Tax Service
Detroit, MI
01.2018 - Current
  • Assisted clients with tax inquiries, providing accurate information and resolving issues promptly.
  • Processed client documentation efficiently, ensuring compliance with regulatory standards.
  • Maintained updated knowledge of tax laws to offer informed guidance to clients.
  • Utilized customer relationship management software to track interactions and follow-ups effectively.

Seasonal Position

Wearhouse Associate

Amazon
Detroit, Michigan
12.2025 - 03.2026
  • Collaborated with team members to meet daily operational goals and enhance overall productivity.
  • Performed quality checks on incoming shipments to ensure compliance with company standards.
  • Assisted in maintaining cleanliness and organization of work area to promote safety and efficiency.
  • Assessed inventory levels and restocked shelves to maintain product availability for customer orders.
  • Operated material handling equipment to facilitate efficient product movement throughout warehouse.

Home Health Aide

Kennedy Care
Detroit, MI
07.2023 - 04.2024
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered medications as prescribed, maintaining compliance with health regulations.
  • Monitored client health status and reported changes to healthcare professionals.
  • Developed personalized care plans in collaboration with nursing staff and families.
  • Provided emotional support and companionship to enhance client well-being.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.

Education

Dental Assistant

Dorsey
Roseville, MI

Trade - Esthetician

Michigan College of Beauty
Troy, MI

High School Diploma -

Oak Park High School
Oak Park, MI
06.2016

Skills

    Customer Service

    Logistics & Delivery Operations

    Warehouse Operations

    Package Sorting & Fulfillment

    Transportation Services

    Route Planning & Navigation

    Client Relations

    Data Entry

    Appointment Scheduling

    Front Desk Operations

    Makeup Application

    Eyelash Extensions

    Time Management

    Problem Solving

Certification

Esthetician

CPR -Certified

Timeline

Independent Contractor

Roadie
03.2026 - Current

Wearhouse Associate

Amazon
12.2025 - 03.2026

Home Health Aide

Kennedy Care
07.2023 - 04.2024

Makeup Artist

The Studio 17
04.2022 - Current

Rideshare Driver

Uber | Lyft
03.2020 - Current

Customer Service Representative

Mary’s Tax Service
01.2018 - Current

Dental Assistant

Dorsey

Trade - Esthetician

Michigan College of Beauty

High School Diploma -

Oak Park High School