Caring Veterinary Technician with 3 years of extensive experience assisting veterinarians with procedures and tasks. Polished in administering injections and treatments, taking x-rays and recording and updating records. Compassionate and responsible professional with sound knowledge of veterinary medical procedures and animal care techniques. I am also a Division I Softball athlete with strong sense of discipline, excellent work ethic and impeccable time management and people skills. Goal-oriented and results-focused individual successful at achieving results in all aspects.
Hi, I’m
TIVONIA COLE
Student
GREENSBORO,NC
Summary
Overview
6
years of professional experience
Quote
"Hard work beats talent when talent doesn't work hard."
Work History
Phoenix Animal HospitalGibsonville, NC
Veterinary Technician
06.2022 - Current
Job overview
- Assist veterinarians with restraining and stabilizing animals during examination.
- Obtain relevant health history and information from clients to maintain medical charts.
- Prepare animals and equipment for surgical procedures.
- Administer medications and vaccines prescribed by veterinarian.
- Perform phlebotomy for diagnostic testing.
- Leverage ultrasound and x-ray equipment for imaging and interpret results.
- Perform physical examinations and record weight, temperature and other vitals.
- Administer immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Monitor post-surgical pet care and administered medication under vet direction.
- Interpret lab results for heartworm testing, parasites and skin scrapings.
Vetco Clinics Affordable Pet HealthcareGreensboro, NC
Veterinary Assistant
06.2021 - 10.2022
Job overview
- Administered immunizations and treatments following veterinarian instructions.
- Consulted with owner's about their pet’s vaccines and preventatives.
- Reviewed pet records from previous visits and appointments, entering important data into the system.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Educated owner's about diseases, vaccines, and preventatives appropriate for their pet's lifestyle.
- Communicated with veterinarians and staff members to maintain patient flow.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
Vetco Clinics Affordable Pet HealthcareGreensboro, NC
Customer Advisor
06.2021 - 10.2022
Job overview
- Converse and consult with clients about their pets
- Consulted with customers to discuss concerns and offer detailed information about their pet's package and health.
- Engaged with customers and worked to resolve product and service issues that concerned their pet.
- Educated clients about vaccines and preventative medicines that fit their pet's lifestyle.
- Assisted with mentoring new employees, enabling faster onboarding.
- Responded promptly to customer inquiries, enabling quicker solutions to issues.
- Followed instructions, procedures and protocols necessary for answering and handling calls for exceptional client experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
All County Fleet Track ClubChesterfield, VA
Track & Field Summer Camp Trainer
07.2014 - 07.2021
Job overview
- Educated kids about plenty of sports and explained applicable rules.
- Built and deepened relationships with kids and families to enhance program goals and student success.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Trained athletes in proper use of equipment for safety and maximum results.
- Suggested exercise modifications to individual athletes to avoid strain and injury.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Actuarial Benefits & DesignMidlothian, VA
Receptionist (Seasonal)
06.2017 - 12.2020
Job overview
- Answered and directed incoming calls using a multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Education
University of Phoenix - OnlinePhoenix, AZ
MBA from Management
05.2025
University Overview
North Carolina A&T State UniversityGreensboro, NC
Bachelor of Science from Animal Science
05.2022
University Overview
- UNCF Recipient
- Spring, 2020 - Chancellor's List
- Fall, 2021 - Chancellor's List
- Spring 2022 - Dean's List
- Graduated 3.5 GPA
- Participated in Ladies of Excellence, [Fall, 2019]
- Utility for Softball Program, 2018 to 2021
- Graduated summa cum laude
Skills
- Medical terminology
- Customer service
- Microsoft office
- Social media management
- Leadership
- Research
- Pre-Anesthetic Preparation
- Physical Examination
- Client Counseling
- Appointment Scheduling
- Medication Administration
- Equipment Sterilization
- Animal Vaccinations
- Laboratory Testing
- Humane Animal Restraints
- Euthanasia Assistance
- Multi-Line Telephone Skills
- Meticulous and Organized
- Organization and Efficiency
- Attention to Detail
- Reliable and Punctual
- Verbal and Written Communication
- Administrative Support
- Computer Proficiency
- Data Entry
- Critical Thinking
- Team Building
- People Skills
- Intravenous injection
- Jugular intravenous catheterization
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Veterinary Technician
Phoenix Animal Hospital
06.2022 - Current
Veterinary Assistant
Vetco Clinics Affordable Pet Healthcare
06.2021 - 10.2022
Customer Advisor
Vetco Clinics Affordable Pet Healthcare
06.2021 - 10.2022
Receptionist (Seasonal)
Actuarial Benefits & Design
06.2017 - 12.2020
Track & Field Summer Camp Trainer
All County Fleet Track Club
07.2014 - 07.2021
University of Phoenix - Online
MBA from Management
North Carolina A&T State University
Bachelor of Science from Animal Science
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