Tiwan Cobb
Dallas,TX
Summary
Dynamic manager with a proven track record at Xpress Bags, enhancing productivity and customer satisfaction through effective communication and critical thinking. Skilled in data entry and proficient in Excel, I excel at resolving disputes and fostering a safe, organized work environment, ensuring high-quality service delivery.
Overview
8
8
years of professional experience
Work History
Manager
Xpress Bags
01.2022 - 06.2025
- Led team to enhance productivity and engagement.
- Executed numerous duties within designated time limits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Handled loading and unloading of bags efficiently.
- Managed tasks using Excel and Microsoft Word.
- Managed forklift tasks efficiently.
- Coordinated shipping and receiving operations efficiently.
Mechanic
Nissan
Dallas
10.2021 - 10.2023
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Unloader
UPS
Dallas, TX
11.2020 - 12.2021
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Coordinated with team to ensure unloading tasks were completed within designated timeframes.
- Loaded packages onto pallets and into staging areas as directed.
Loader and Unloader
Behlenmfg
McGregor, TX
03.2017 - 12.2019
- Led team to enhance productivity and engagement.
- Executed numerous duties within designated time limits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Handled loading and unloading of bags efficiently.
- Managed tasks using Excel and Microsoft Word.
- Managed forklift tasks efficiently.
- Coordinated shipping and receiving operations efficiently.
Education
Copperas Cove
Copperas Cove, TX06.2016
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Manager
Xpress Bags
01.2022 - 06.2025
Mechanic
Nissan
10.2021 - 10.2023
Unloader
UPS
11.2020 - 12.2021
Loader and Unloader
Behlenmfg
03.2017 - 12.2019
Copperas Cove