Tiwana E Brown
Queens Village
Summary
Professional driver with extensive experience in operating transit vehicles safely and efficiently. Proven track record of maintaining punctuality and ensuring high levels of passenger satisfaction. In-depth knowledge of local traffic laws and DOT regulations enhances operational compliance and safety. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Professional Bus Operator
Metropolitan Transportation Authority
New York
02.2012 - Current
- Followed established schedules for pick up and drop off points along designated routes.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Attended regular training sessions related to new policies and procedures or updates in technology used within transit system.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Announced stops clearly to help passengers disembark at correct locations.
- Reported any incidents and accidents immediately to supervisors after ensuring safety of passengers was secure.
- Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
- Performed pre-trip inspection and mechanical checks before scheduled run.
Business Manager /Small Business Owner
Liberty Housing Incorporated 501 c3
New York
03.2005 - 07.2021
- Collaborated with employees to enhance operational initiatives within the program.
- Managed time effectively to ensure timely completion of tasks and adherence to deadlines.
- Developed business strategies, systems, and procedures to improve operational performance.
- Created business plans aligning strategic decisions with long-term objectives.
- Implemented successful business strategies to increase revenue and penetrate new markets.
- Designed operational plans maximizing efficiency and productivity for the program.
- Executed campaigns and promotions to support development of goods and services.
- Coordinated event planning and execution to boost program engagement and outreach.
Small Business Owner/On-Air Radio Personality
Rising Together Casting
Queens
01.2016 - 09.2020
- Executed promotional events to increase listener engagement and brand interest.
- Coached audience on Christian values and Biblical knowledge.
- Implemented campaigns to enhance product and service development.
- Managed online radio presence through website oversight and social media strategies.
- Supervised social media and marketing initiatives to boost brand awareness and attract listeners.
- Researched competitors to identify market advantages.
- Participated in community activities to enhance brand visibility and reputation.
- Engaged listeners in conversation to identify opportunities for growth.
Education
Pilgrim Christian Academy
Brooklyn, NYSkills
- Critical thinking and decision-making
- Dependability and reliability
- Attention to detail
- Public transit operations
- Multitasking and organization
- Goal setting
- Written communication
- Time management
- Adaptability and flexibility
- Organizational skills
- Professional demeanor
- Interpersonal skills
Accomplishments
- Office Of The President Citation,
- Citation Of Exemplary Service,
- Black Women Rock Award,
- Girl You Rock Award,
Timeline
Small Business Owner/On-Air Radio Personality
Rising Together Casting
01.2016 - 09.2020
Professional Bus Operator
Metropolitan Transportation Authority
02.2012 - Current
Business Manager /Small Business Owner
Liberty Housing Incorporated 501 c3
03.2005 - 07.2021
Pilgrim Christian Academy
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