Tiyaka Washington
Tuscaloosa,AL
Summary
Dedicated Direct Support Professional with expertise in compassionate caregiving, client support, and behavior management. Committed to enhancing client independence and maintaining dignity in personal care. Making sure clients feel respect coming from support staff at all times. Committed to taking clients out in the community and experiencing things in life just as i would. Also i am a house manager in the home where I
Overview
17
17
years of professional experience
Work History
Direct Support Professional
AARON CRF
Tuscaloosa, AL
09.2012 - Current
- Provided individualized support to enhance client independence and daily living skills.
- Facilitated communication between clients, families, and interdisciplinary teams to ensure comprehensive care.
- Developed and implemented tailored activity plans promoting social interaction and engagement for clients.
- Monitored client progress, documenting changes in behavior and health to inform care adjustments.
- Trained new staff on best practices for client support and agency protocols, ensuring consistency in care delivery.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
Customer Service Representative
Winn Dixie Supermarket
Tuscaloosa, AL
02.2009 - 09.2012
- Resolved customer inquiries and issues efficiently to enhance satisfaction levels.
- Trained new staff on customer service protocols and operational procedures.
- Assisted in inventory management, ensuring product availability for customers.
- Coordinated with team members to streamline checkout processes during peak hours.
Education
High School Diploma -
Central High School
Tuscaloosa, AL05-1992
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Patient care
- Client transportation
- Recreational activities
- Transportation assistance
- Daily living support
- Empathy and patience
Timeline
Direct Support Professional
AARON CRF
09.2012 - Current
Customer Service Representative
Winn Dixie Supermarket
02.2009 - 09.2012
High School Diploma -
Central High School