Tiyeisis Little

Adept at managing inventory and processing shipments, my tenure at Penske honed my skills in document management and problem resolution. Demonstrating meticulous attention to detail and strong organizational abilities, I significantly improved inventory accuracy. My collaborative approach and proficiency in Microsoft Software streamline operations, Outlook enhancing efficiency and productivity.

Dependable Receiving Associate with 4 years of experience. Consistently completes tasks quickly with exceptional eye for detail and commitment to taking initiative. Successful at monitoring products for quality and following directions.

Highly organized Clerk with dedication to promoting productivity. Highly familiar with professional shipment processes with 4 years of experience. Proficient in technical writing, recordkeeping and interdepartmental coordination.

Trustworthy and dedicated Customer Service Representative with 6 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Reliable worker offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in various areas and flexible with changing business needs.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

• Certified Customer Service Rep - CSR