Summary
Overview
Work History
Education
Skills
Timeline
Generic

TiYonna Mitchell

Bakersfield,CA

Summary

Devoted Community Development Program Specialist proactively and quickly identifies the best course of action for given scenarios. Confidently handling tasks independently and in teams with a highly organized approach to work. Strong advocate for those in need and committed to providing the best possible service. Offering experience implementing new and innovative programs and being skilled at building lasting relationships with organizations and business executives. I received my pharmacy technician education through UEI and I am currently working on my bachelor's degree in business with a concentration in industrial organizational psychology through Southern New Hampshire University. I have worked for several years in the customer service and pharmacy field. In all fields of employment, I have excelled and met above standard requirements.

Overview

7
7
years of professional experience

Work History

Community Development Program Specialist

Kern County Child Support Services
08.2022 - Current
  • Took an active role in community development and outreach process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Built partnerships with related and non-traditional organizations to develop support and gain greater attention for important issues.
  • Educated staff on resources available in the community and the proper steps to introduce resources to customers.
  • I became a strong advocate for the families of Kern County to promote self-sufficiency.
  • Independently planned and organized events while introducing new partnerships.
  • Planned and executed meetings to connect organizational representatives, community members, and clients.
  • Created and delivered program training and education to keep participants knowledgeable about the program and provide the necessary skills to participate productively.
  • Designed and implemented efforts to publicize events and promote sponsorships.
  • Managed the administrative logistics of event planning, event booking, and event promotions.
  • I negotiated and worked with venues and vendors to carry out event objectives.

Human Service Technician I

Department Of Human Services
04.2021 - 08.2022
  • Assessed barriers, strengths and needs of each family and worked quickly to remediate.
  • Uses a automated system to enter, edit, and maintain case data, along with the generation of necessary forms.
  • Kept and established comprehensive case files to support proper documentation and record retention.
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
  • Interviewed applicants for services and supported application completion as necessary.
  • Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Described procedures, requirements and benefits to clients and interested parties.

Pharmacy Technician

El Tejon Pharmacy
03.2020 - 04.2021
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Restocked automated medication dispensing equipment.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Assisted pharmacist by responding to patient questions regarding prescription and medication-specific issues.

Pharmacy Technician

PrideStaff
02.2019 - 03.2020
  • I was contracted with the California Correctional Institution, where I assist pharmacists with packaging and repackaging medications, stocking inventory, and labeling prescriptions.
  • In addition to processing and stocking orders for the Omni-Cell units.
  • Refill authorizations for physicians and patients, while also performing routine inventory inspections.
  • Maintain professional knowledge by reviewing local policies and procedures and attending professional workshops for further education.
  • Analyze and reexamine operating procedures to improve efficiency.
  • Inspect and audit licensed facilities based on laws or regulations.
  • Conducted drug product reviews and assisted pharmacists and staff in drug inventory management.

Pharmacy Technician

CVS Pharmacy
12.2016 - 03.2020
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Restock pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Bachelor of Science - Business Industrial And Organizational Psychology

Southern New Hampshire University
Hooksett, NH
03.2024

Diploma - Pharmacy Technician

UEI College-
Bakersfield, CA
12.2016

Diploma - undefined

Golden Valley High School
Bakersfield, California
05.2013

Skills

  • MS Office
  • Analytical skills
  • Multi-tasking abilities
  • Schedule Management
  • Written Communication
  • Organization and Time management
  • Computer skills
  • Customer service
  • Event Logistics Management
  • Community Organization
  • Outreach Planning
  • Overseeing Fundraising
  • Meeting Planning
  • Marketing and Advertising

Timeline

Community Development Program Specialist

Kern County Child Support Services
08.2022 - Current

Human Service Technician I

Department Of Human Services
04.2021 - 08.2022

Pharmacy Technician

El Tejon Pharmacy
03.2020 - 04.2021

Pharmacy Technician

PrideStaff
02.2019 - 03.2020

Pharmacy Technician

CVS Pharmacy
12.2016 - 03.2020

Bachelor of Science - Business Industrial And Organizational Psychology

Southern New Hampshire University

Diploma - Pharmacy Technician

UEI College-

Diploma - undefined

Golden Valley High School