Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Tiziana Pontoriero

Cedar Knolls,NJ

Summary

Passionate creative with 10+ years of experience and diverse background in customer service, consumer relations, marketing, and product development. Combines a high EQ with a pragmatic approach to business analysis focused on growing purpose-led organizations.

Overview

5
5
years of professional experience

Work History

Business Owner/Operator

Artizt Palate
05.2020 - Current
  • Drew illustrations and concepts for visualization, presentation and development purposes.
  • Coordinated with cafes to arrange display and sale of artwork.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Created custom drawings and paintings using fine oils, acrylics, and charcoal on high quality canvas.
  • Managed creative process from concept to completion for various art projects.

Bartender, Server

The Kitchen Step
08.2022 - 03.2023
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Cultivated warm relationships with regular customers.

Community Engagement Specialist

AMA Fightclub
12.2021 - 12.2022
  • Assessed community needs and identified resources for social and community service programs.
  • Improved member retention rate by taking initiative from guest feedback.
  • Retained valued members by providing excellent customer service and utilizing special promotional plans.
  • Developed presentations and media to promote community resources and programs, seminars, competitions and other local events.

General Manager

LOKL Cafe
12.2020 - 05.2021
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.

President

State's Economics Honor, Chapter of Omicron Delta Epsilon
09.2018 - 01.2020
  • Planned and initiated relaunch of an association for specialized field research and networking.
  • Lead meetings, organized events and trips, grew and maintained a 45+ member club.

Education

Bachelor of Arts - Economics

Montclair State University
Montclair, NJ
01.2020

Skills

  • Community Development
  • Environmental Analysis
  • Emotional Intelligence
  • Relationship Management
  • Social Media Marketing
  • Microsoft Office Suite
  • Adaptable and Flexible
  • Creative Strategies

Hobbies

Brazillian Jiujitsu 

Rock Climbing

Slacklining 

Hot Yoga

Timeline

Bartender, Server

The Kitchen Step
08.2022 - 03.2023

Community Engagement Specialist

AMA Fightclub
12.2021 - 12.2022

General Manager

LOKL Cafe
12.2020 - 05.2021

Business Owner/Operator

Artizt Palate
05.2020 - Current

President

State's Economics Honor, Chapter of Omicron Delta Epsilon
09.2018 - 01.2020

Bachelor of Arts - Economics

Montclair State University

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Tiziana Pontoriero