Service Supervisor in multifamily industry with a focus on project and time management. Achievements include enhanced operational efficiency and increased customer satisfaction through strategic performance evaluations and effective task delegation. Proven expertise in maintaining equipment safety standards and ensuring compliance in high-pressure environments while fostering strong team morale.
Overview
11
11
years of professional experience
Work History
Service Supervisor
Greystar Property Management
Federal Way, WA
09.2022 - Current
Coordinated with vendors and contractors to ensure timely completion of projects.
Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
Negotiated and prepared contracts with vendors and suppliers to secure cost-effective services.
Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
Maintained records of repairs and parts inventory usage to optimize future planning efforts.
Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of work orders, turns and capital projects.
Created detailed reports outlining operational metrics such as sales figures, labor costs.
District Manager
Valet Living
Federal Way, WA
08.2024 - 08.2025
Organized promotional events to enhance resident interaction and strengthen client partnerships across 43 accounts.
Conducted regular site visits to ensure adherence to company policies and standards.
Resolved customer complaints promptly while maintaining high levels of service satisfaction.
Managed personnel matters, including recruitment, hiring, performance reviews, and payroll processing.
Commercial Driver
Waste Management
Seattle, WA
09.2014 - 07.2021
Executed pre-trip inspections on all vehicles to ensure DOT compliance.
Inspected vehicles for mechanical integrity and safety, performing preventative maintenance as required.
Instructed new drivers on company policies and motor vehicle operation, emphasizing driving laws.
Monitored trainee progress during instruction, documenting performance outcomes for evaluations.