TJ Parrillo
Fairfax,VA
Summary
Dynamic professional with a strong background in safety monitoring and crisis management from Fairfax Ice Arena. Proven ability to enforce regulations and resolve conflicts effectively, ensuring a safe and enjoyable environment. Adept at team coordination and maintaining cleanliness standards, consistently enhancing guest experiences through exceptional customer service.
Overview
4
4
years of professional experience
Work History
Skate Gaurd
Fairfax Ice Arena
Fairfax, VA
11.2021 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Enforced policies related to conduct on premises including ejecting unruly guests when appropriate.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Helped with planning and execution of ice arena special events and programs.
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
- Addressed guest conflicts with poise and tact and alerted shift managers to incidents.
- Provided physical assistance to visitors getting onto and off the ice.
- Monitored and enforced safety regulations on the rink, ensuring all participants followed the rules.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
President
YMSL
Fairfax, VA
09.2021 - 06.2024
- Led the organizing and planning of meetings on a consistent basis.
- Became familiar with public speaking and presentation skills in front of large groups.
- Coordinated and instructed members for meeting activities.
- I volunteered in the local community for 25 hours every six months.
- showcased teamwork skills both in volunteering and meetings.
Lifeguard
Army Navy Country Club
Fairfax, VA
06.2021 - 08.2022
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
- Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Responded quickly to medical emergencies in the pool area.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Filled out incident and accident reports and submitted to supervisor.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Collaborated closely with team to identify issues and quickest methods for remediation.
Education
High School Diploma -
Oakton High School
Vienna, VA06-2024
Journalism and Mass Communication
Virginia Commonwealth University
Richmond, VASkills
- Crisis management
- Safety monitoring
- Adaptability
- Cleanliness standards
- Physical strength
- Task prioritization
- Facility upkeep
- Team coordination
- Customer service
Affiliations
- Video Editing
- Writing in school newspaper
Timeline
Skate Gaurd
Fairfax Ice Arena
11.2021 - Current
President
YMSL
09.2021 - 06.2024
Lifeguard
Army Navy Country Club
06.2021 - 08.2022
High School Diploma -
Oakton High School
Journalism and Mass Communication
Virginia Commonwealth University
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