Driven-professional known for having talents in Sales operations and negotiation as well as recruiting, interviewing, hiring, onboarding and managing employees offering exceptional skills to the organization. Well-spoken former Fitness Studio Manager turned Business development professional promoting an exemplary level of service to both clients and internal personnel.
Overview
4
4
years of professional experience
Work History
Business Development Coordinator
Colman Brohan Davis
Chicago ( Remote ), IL
09.2022 - Current
Conducted market research and competitive analysis to identify industry trends and develop effective strategies for pursuing new business opportunities
Developed and maintained a database of current and prospective customers to track sales performance and identify opportunities for growth
Arranged potential client contacts, cultivated relationships, and followed through all service needs.
Met with current clients to assess needs and develop improvement plans.
Streamlined sales processes by eliminating redundancy in re-entry of sales leads.
Studio Manager
Orangetheory Fitness
Chicago, IL
09.2020 - 07.2022
Coordinated daily studio operations, including scheduling, staff management and customer service.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Supervised studio staff for timely, accurate and high-quality task completion.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
Met or exceeded monthly revenue and training goals.
Assistant Store Manager
Ecommerce, Rebag of Beverly Hills Beverly
Beverly Hills, CA
08.2019 - 04.2020
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Monitored store performance metrics and identified areas of improvement to ensure store profitability
Trained and managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
Analyzed sales data to identify areas of growth and decline, leading to improved product selection and increased revenue
Rotated merchandise and displays to feature new products and promotions.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
Associate of Arts - Business Administration And Management
Florida International University
Miami, FL
8 2016 - 4 2018
Bachelor of Arts - Business Administration
University of Southern California
Los Angeles, CA
8 2018 - 5 2020
Skills
Negotiationundefined
Timeline
Business Development Coordinator
Colman Brohan Davis
09.2022 - Current
Studio Manager
Orangetheory Fitness
09.2020 - 07.2022
Assistant Store Manager
Ecommerce, Rebag of Beverly Hills Beverly
08.2019 - 04.2020
Associate of Arts - Business Administration And Management