Tjerra Swayer
Long Beach,California
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Experienced with behavior analysis, focusing on individualized intervention plans to improve clients' social and communication skills. Utilizes positive reinforcement and behavior tracking to support goal achievement. Strong understanding of data collection and analysis to refine intervention strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavior Technician
Alora Behavioral Health
01.2025 - Current
- Delivered compassionate patient support by implementing behavioral health interventions tailored to individual needs.
- Monitored and documented patient behavior and progress, collaborating with clinical staff to adjust care plans.
- Coordinated daily activities and routines, fostering a structured environment that enhances patient well-being.
- Educated patients about coping strategies, empowering them to manage their conditions effectively during treatment.
- Maintained accurate records of patient interactions and progress, ensuring compliance with regulatory requirements at all times.
- Provided crisis intervention during challenging situations, employing de-escalation techniques to maintain safety for all individuals involved.
Medical Assistant
Optum
03.2017 - 10.2024
- Delivered comprehensive patient care by performing vital sign assessments and reporting abnormalities to nursing staff.
- Coordinated patient intake processes, including gathering medical histories and preparing for examinations.
- Administered medications as prescribed, ensuring adherence to safety protocols and enhancing patient recovery outcomes.
- Collaborated with healthcare professionals to implement individualized care plans that addressed diverse patient needs.
- Maintained accurate electronic health records, facilitating timely access to patient information for the care team.
- Educated patients on treatment plans, fostering understanding and encouraging adherence to prescribed therapies.
Cashier
Superior Grocers
11.2015 - 03.2017
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
- Processed transactions accurately, maintaining a high level of attention to detail throughout the checkout process.
- Coordinated with team members to streamline cash handling procedures, enhancing overall transaction efficiency.
- Engaged with customers to provide personalized assistance, fostering positive relationships and repeat business.
- Monitored inventory levels at the point of sale, facilitating timely restocking and reducing shortages.
Education
Certified Medical Assistant -
Infotech Career College
Paramount, CA11-2016
Licensed Vocational Nurse (LVN) Program -
Northwest College
Long Beach, CA03-2026
High School Diploma -
Paramount High School
Paramount, CA06-2014
Skills
- Patient Care & Monitoring
- Medication Administration (Under Supervision)
- Vital Sign Measurement
- Wound Care & Infection Control
- Patient Documentation & Record Keeping
- Compassionate Communication with Patients & Families
- Time Management & Prioritization
- Team Collaboration & Adaptability
- Prompting and fading strategies
- Data collection
- Documentation skills
- Token economy systems
Certification
- Certified Nursing Assistant (CNA), 01250713, 04/27
- CPR & First Aid Certified, 255417268201, 02/27
Core Competencies
- Clinical Skills Professional Skills
- Patient Care & Monitoring
- Team Collaboration & Communication
- Vital Sign Assessment
- Time Management & Prioritization
- Medication Administration (Under Supervision)
- Problem-Solving & Critical Thinking
- Wound Care & Infection Control
- Team Collaboration & Communication
- Patient Documentation & Record Keeping
- Compassionate Patient Interaction
- Activities of Daily Living (ADLs) Support
- Confidentiality & HIPAA Compliance
- Mobility Assistance & Fall Prevention
- Strong Work Ethic & Reliability
- Emergency Response & CPR
- Attention to Detail
Timeline
Behavior Technician
Alora Behavioral Health
01.2025 - Current
Medical Assistant
Optum
03.2017 - 10.2024
Cashier
Superior Grocers
11.2015 - 03.2017
Certified Medical Assistant -
Infotech Career College
Licensed Vocational Nurse (LVN) Program -
Northwest College
High School Diploma -
Paramount High School