T'Kia Russell
Plainview,TX
Summary
Compassionate professional in community and social services, highly productive and efficient in task completion. Possess specialized skills in crisis intervention, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being.
Overview
2
2
years of professional experience
Work History
Senior Community Assistant
University Pointe Apartments
Lubbock, TX
07.2023 - Current
- Provided support to residents in resolving conflicts and addressing grievances.
- Organized community outreach programs, such as food drives and clothing donations.
- Developed partnerships with local organizations to expand resources available to residents.
- Facilitated communication between students, faculty, staff and administration through regular meetings.
- Enforced university guidelines concerning alcohol consumption and drug use among students living on campus.
- Organized recreational activities for residents during holidays or special occasions.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Barista Trainer
Starbucks
Lubbock, TX
08.2022 - 11.2023
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Monitored staff performance to ensure adherence to company standards.
- Ensured compliance with local health regulations related to food preparation, storage, sanitation.
- Participated in regular meetings with store managers to discuss employee performance metrics.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
Education
Bachelor of Science - Counciling Addiction Recovery Sciences
Texas Tech University
Lubbock, TX08-2025
Skills
- Personal Counseling
- Needs Assessment
- Clerical Support
- Program Planning
- Documentation Management
- Community Outreach
- Case Management
- Teamwork and Collaboration
Related coursework
- Intro Marriage & Family Therapy
- Inter Relationship Counseling Skills
- Families In Crisis
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Senior Community Assistant
University Pointe Apartments
07.2023 - Current
Barista Trainer
Starbucks
08.2022 - 11.2023
Bachelor of Science - Counciling Addiction Recovery Sciences
Texas Tech University
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