Dynamic Assistant Golf Professional recognized for exceptional productivity and efficient task execution. Proficient in golf instruction, club fitting, and tournament operations with expertise in Golf Genius. Demonstrates strong communication and leadership skills to optimize golf facility operations and elevate player experiences. Committed to fostering an inclusive environment that enhances overall satisfaction for all golfers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Golf Professional
Broad Bay Country Club
08.2024 - Current
Provided excellent customer service to ensure a pleasant experience for guests at the facility.
Monitored play on the course to ensure safety protocols were followed.
Adhered strictly to rules and regulations of activities department and district.
Provided support during special events held at the facility.
Ensured that all equipment was properly stored and maintained in accordance with safety regulations.
Supervised play pace to promote positive and memorable experience for players on golf course.
Managed tee time reservations and handled customer inquiries.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Completed day-to-day duties accurately and efficiently.
Weapons Based Instructor
Armada LTD.
02.2020 - 03.2024
Delivered Small Arms Marksmanship Instructor training and qualified more than 800 Navy personnel, increasing mission readiness and versatility to the Navy Security Forces and Anti-Terrorism and Force Protection requirements
Accomplished multiple certifications in Course Unique Instructor Trainings, leading to increased flexibility providing training in multiple courses of instruction within the learning detachment
Security Reaction Force Basic
Security Reaction Force Advanced
Senior Enlisted Advisor/Operations and Course Manager/Instructor
US NAVY, Center for Security Forces LS Gulfport
06.2016 - 01.2020
Provided sound advice, enforced standards, emphasized procedural and safety compliance, and directed the operation efforts of 95 military and contract staff members providing training and support for 3,200 students annually
Received, analyzed, and responded to 100% of weekly course critiques providing process improvement recommendations and data reports to senior directors
Managed and inspected instructor training records for completion and accuracy in accordance with local directives
Overhauled the schoolhouse’s information resource domains; providing incoming students an effortless transition while decreasing missed training classes by 20%
Delivered more than 1,700 hours of instruction and guidance to students on basic rules, regulations, policies, standard procedures and operational risk management while in attendance at Expeditionary Combat Skills Course
As training committee leader, orchestrated, governed, and instructed 75 personnel on ethics and leadership in accordance with senior official’s directives improving leadership development
Navy Commendation Medal/Received for detailed management of operations and program efficiency at three high risk training facilities encompassing 95 military and civilian staff members and 9,600 students during a four-year tenure (2016-2020)
Education
Associate of Science - Golf Management/Instruction
Keiser University College of Golf
West Palm Beach, FL
08-2024
Skills
Clear Interpersonal Communication
Customer Service
Program Coordination
Safety
Risk Management
Procedural Compliance
Policy Implementation & Enforcement
Teambuilding and Performance Management
Issue Resolution Expertise
Inventory Control
Analytical Problem Solving
Rules enforcement
Membership engagement
Golf cart management
Regripping
Team player attitude
Interpersonal relations
Tournament management
Junior golf development
Awards And Acknowledgements
Navy Commendation Medal, Received for detailed management of operations and program efficiency at three high risk training facilities encompassing 95 military and civilian staff members and 9,600 students during a four-year tenure (2016-2020).
Affiliations
HOA Board of Directors
Certification
Impact Zone Associate Instructor
Swing Catalyst Level 1
USGA Rules 101
PGA Coach American Development Model for Industry Users
References
References available upon request.
Timeline
Assistant Golf Professional
Broad Bay Country Club
08.2024 - Current
Weapons Based Instructor
Armada LTD.
02.2020 - 03.2024
Senior Enlisted Advisor/Operations and Course Manager/Instructor
US NAVY, Center for Security Forces LS Gulfport
06.2016 - 01.2020
Associate of Science - Golf Management/Instruction
Outside Golf Services/Supervisor/Golf Shop Assistant/Assistant Golf Professional at Kiawah Island ClubOutside Golf Services/Supervisor/Golf Shop Assistant/Assistant Golf Professional at Kiawah Island Club