T'mya Butler
Essex,Maryland
Summary
Throughout my numerous job experiences I think the most important lesson I have learned is how far compassion, patience, reliability, and kindness can go. My goal to find a career I am passionate about as I love helping people and feeling a sense of accomplishment as I do it.
Overview
6
6
years of professional experience
Work History
Cashier/Customer Service
AutoZone
09.2023 - Current
- Provides customer services, from installing wiper blades to delivering information about in-store products
- Maintaining store's appearance as well as ensuring the store is properly stocked.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Daycare Teacher
New Beginnings Early Learning Cent
01.2023 - 04.2023
- E-mail Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Supported student physical, mental, and social Creative problem solving development using classroom games and activities
- Stocking and replenishing
Driver Helper
UPS
12.2022 - 01.2023
- Arranged packages on truck to achieve best use of Classroom management storage space and to minimize damage
- Followed workplace and on-truck safety guidelines Lesson Planning and regulations to prevent accidents and mishaps
- Curriculum Development Used proper safety techniques and gear such as lifting straps to move items off truck
- Time Management Lifted and carried packages weighing up to 70 Organizational and pounds
- Communication Skills Displayed very good communication and customer service skills
- Microsoft 365 Exhibited good attendance, work habits, and EagleSoft willingness to learn job functions
- Leadership Skills
Customer Service Representative
Family Dollar
08.2022 - 11.2022
- Maintained customer satisfaction and focused on addressing customer needs and resolving concerns
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Handled cash register
- Maintained store front and light house keeping.
Daycare Teacher
East Shore YMCA
01.2022 - 06.2022
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits
- Implemented curriculum to enhance classes with learning-focused activities
- Gathered materials and resources to prepare for lessons and activities
- Actively encouraged children to develop their communication, problem-solving and social skills.
Childcare Provider
Princeton Early Learning Center
11.2021 - 01.2022
- Developed lessons and activities to promote children's physical and emotional development
- Encouraged children's emotional and social development
- Light housekeeping duties
Tutor/Mentor
The Journey Church
06.2021 - 08.2021
- Collaborated with students to complete homework assignments Provided homework assistance using specific curriculum and materials
- Motivated students towards learning and studying to build self-confidence
Teacher
T'mya Butler
07.2019 - 04.2021
- Communicated frequently with parents, students, faculty to provide feedback and discuss instructional strategies
- Planned and implemented integrated lessons to meet national standards
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Participated in parent teacher conference to discuss developments of students and increase support
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Registered student progress and attendance on database to enable tracking history and maintain accurate records
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Supported student physical, mental, and social development using classroom games and activities.
Education
Associate of Applied Science - Surgical Technologist
Community College of Baltimore County
12-2026
High School Diploma -
Carlisle Area High School
06.2021
Skills
- Customer Service
- Cash Handling
- Customer service excellence
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling and management
- Issue Resolution
- Product Knowledge
- Arts, crafts, and games
- Active listener
- Meal Preparation
- Infant Care
- Child development expertise
- Special-needs childcare
- Work ethic and integrity
- Patience and empathy
- Customer assistance
- Customer service
- Hygiene and cleanliness
- Positive reinforcement
Timeline
Cashier/Customer Service
AutoZone
09.2023 - Current
Daycare Teacher
New Beginnings Early Learning Cent
01.2023 - 04.2023
Driver Helper
UPS
12.2022 - 01.2023
Customer Service Representative
Family Dollar
08.2022 - 11.2022
Daycare Teacher
East Shore YMCA
01.2022 - 06.2022
Childcare Provider
Princeton Early Learning Center
11.2021 - 01.2022
Tutor/Mentor
The Journey Church
06.2021 - 08.2021
Teacher
T'mya Butler
07.2019 - 04.2021
High School Diploma -
Carlisle Area High School
Associate of Applied Science - Surgical Technologist
Community College of Baltimore County
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