Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Hobbies and Interests
Timeline
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Jose Vasquez

Elizabeth,United States

Summary

Detail-oriented Automotive Technician with over 6 years of experience in vehicle maintenance, safety inspection, and workplace organization. Skilled in customer service, cargo handling, equipment operation, and inventory control. Dedicated to enhancing team efficiency and fostering a positive work environment through meticulous attention to detail and strong organizational skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CSM- Commercial Specialist Manager

Autozone
02.2024 - Current
  • Led customer service team to enhance satisfaction and retention rates through effective training programs.
  • Implemented streamlined processes for handling customer inquiries, improving response times and service quality.
  • Analyzed customer feedback to identify trends, driving initiatives that enhanced overall service delivery.
  • Developed and maintained metrics to assess team performance, ensuring alignment with organizational goals.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.

Alignment Technician

Mavis Tire
06.2023 - 02.2024
  • Calibrated and adjusted wheel alignments to meet manufacturer specifications.
  • Diagnosed alignment issues using advanced diagnostic equipment and software.
  • Collaborated with technicians to enhance workflow efficiency and service delivery.
  • Trained new staff on alignment procedures and safety protocols.
  • Implemented quality control measures to ensure precision in alignment services.

Automotive Technician

Planet Honda
05.2023 - 11.2023
  • Performed maintenance on vehicles following specific orders and professional advice.
  • Conducted thorough inspections on vehicles to ensure safety.
  • Ensure cleanliness and organization of work area and shop as required.
  • Serviced pre-owned vehicles acquired from dealership for resale.
  • Handled customer queries and ensured satisfaction.
  • Assisted coworkers with repair tasks to meet deadlines.

Overnight Freight

Home Depot
07.2021 - 06.2023
  • Received and unloaded stock from delivery trucks.
  • Oversaw inventory tracking for selected online transactions.
  • Loaded stock onto shelved carts for designated aisles.
  • Rolled carts into aisles to initiate unloading and stocking.
  • Allocated additional packages to overstock sections of aisles.
  • Maintained cleanliness of store and work area.
  • Maintain orderliness of store aisles and bays.
  • Handled electric ladder for reaching upper-level stock.
  • Assisted morning team with opening tasks before shift ended.

Package Handler

UPS
10.2019 - 07.2021
  • Executed efficient unloading of aircraft cargo.
  • Performed de-icing of plane windshields.
  • Operated the tug efficiently.
  • Transferred cargo to assigned conveyor belts after verification.
  • Ensured efficient loading of packages onto trucks.
  • Ensure proper handling and placement of oversized packages for driver pickup.
  • Conducted scanning, organization, and inventory of packages for private companies following loading and sending.
  • Ensured workspace was organized and sanitized before shift completion.

Education

One Year Diploma -

Lincoln Technical Institute
Union
11.2023

Skills

  • Vehicle Maintenance
  • Safety Inspection
  • Workplace Organization
  • Customer Service
  • Cargo Handling
  • Workplace Sanitation
  • Equipment Operation
  • Inventory Control

Certification

  • ASE
  • Lincoln Technical Institute — Oct 2022 - Nov 2023

LANGUAGES

English - Native
Spanish - Novice

Hobbies and Interests

I enjoy physically or mentally challenging activities. Whether it be through sports, riding my board or skates throughout the city, drifting/racing on a closed track, working on/modding cars, and any form of puzzles.

Timeline

CSM- Commercial Specialist Manager

Autozone
02.2024 - Current

Alignment Technician

Mavis Tire
06.2023 - 02.2024

Automotive Technician

Planet Honda
05.2023 - 11.2023

Overnight Freight

Home Depot
07.2021 - 06.2023

Package Handler

UPS
10.2019 - 07.2021

One Year Diploma -

Lincoln Technical Institute

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