Open To Work
Tobee Buss
Purchasing
Houston,TX
Summary
As a dynamic and results-oriented professional, I excel at driving revenue and optimizing operations across diverse customer-focused roles, ranging from purchasing to ecommerce management. With over 13 years of experience, I am actively seeking opportunities to leverage my expertise in consumer services, strategic procurement, and eBay sales management. My strengths include building robust vendor relationships, implementing cost-saving initiatives, and consistently delivering exceptional customer service. I am enthusiastic about bringing my diverse skill set and strategic insights to the table, contributing to business growth and ensuring operational excellence every step of the way.
Overview
16
16
years of professional experience
Work History
Purchasing Specialist
VLC Distribution
Houston, TX
11.2019 - Current
- As a dedicated Purchasing Specialist, I oversee diverse procurement operations, ensuring compliance with company protocols and minimizing financial risks.
- Utilizing ERP and EDI platforms, I manage the entire purchase order lifecycle, from inception to supplier remittance.
- My strategic proficiency lies in forecasting methodologies, maintaining optimal inventory levels aligned with sales patterns.
- I employ a discerning approach in supplier selection, evaluating quotations for cost-effectiveness and growth potential.
- Leveraging advanced tools, I expedite material procurement within strict timelines, ensuring operational efficiency.
- I prioritize effective communication to foster seamless inventory management and uphold financial accuracy.
Customer Service
VLC Distribution
Houston, TX
08.2012 - 11.2019
- Experienced customer service specialist with 13+ years in consumer services, adept in ERP/EDI systems and Microsoft Office Suite.
- Proficient in Retail, Sales, and Customer Satisfaction.
- Skilled in onboarding training, fostering team growth.
- Meticulously resolves shipments, damages, and inventory discrepancies.
- Proactively engages with customers, escalating critical issues for prompt resolution.
- Manages product shipments, ensuring accurate delivery.
- Negotiates vendor contracts for cost savings, provides personalized assistance, resolves inquiries promptly, and maintains detailed records.
- Cultivates positive customer relationships through effective communication and problem-solving.
eBay Sales Manager
American Textile Recycling Services
Houston, TX
05.2010 - 08.2012
- As an eBay Sales Manager, I oversaw all aspects of eBay sales operations, delivering exceptional customer service and leveraging extensive e-commerce expertise for business expansion.
- Responsibilities included curating listings, optimizing descriptions, and implementing competitive pricing strategies while managing inventory.
- Focused on ensuring customer satisfaction, I monitored eBay listings closely, promptly addressed inquiries, and efficiently managed returns.
- Implemented dynamic marketing strategies to enhance product visibility and attract a wider customer base, adapting strategies to maximize sales potential.
- Proactively identified and implemented competitive pricing strategies, resulting in increased sales volumes.
- Collaborated with cross-functional teams to streamline operations and optimize performance.
- Analyzed sales data to generate insightful reports and provide actionable recommendations for continuous improvement.
Skills
- Negotiation
- Vendor management
- Inventory control
- Contract management
- Cost analysis
- Relationship building
- Supply chain management
Accomplishments
- Implemented Strategic Pricing and Promotions: Drove a 20% increase in sales revenue through strategic pricing and promotional initiatives.
- Cost Savings through Vendor Negotiation: Negotiated vendor contracts resulting in cost savings of 10% on average.
- Enhanced Customer Satisfaction and Retention: Achieved a 15% increase in customer satisfaction ratings.
- Streamlined Procurement Processes: Implemented inventory management systems resulting in a 25% reduction in purchasing cycle times.
- Increased Sales Revenue through Marketing Strategies: Drove a 20% increase in sales revenue through dynamic marketing strategies on eBay.
Projects
Engagement Manager, Tactical & Outdoor Division (Casio USA), 2014-2024, Led a project to boost customer engagement and streamline procurement processes.
Languages
English, Native
Personal Information
Title: Purchasing Specialist
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$65000/yr - $200000/yrTimeline
Purchasing Specialist
VLC Distribution
11.2019 - Current
Customer Service
VLC Distribution
08.2012 - 11.2019
eBay Sales Manager
American Textile Recycling Services
05.2010 - 08.2012