Motivated and professional individual with strong customer service skills, a calm demeanor, and a team-oriented mindset. Computer-savvy with attention to detail, eager to excel in the hospitality industry. Currently pursuing prerequisites for the firefighter academy at Santa Rosa Junior College.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Penngrove Market
Penngrove, CA
10.2023 - Current
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Operated point-of-sale systems accurately to process payments from customers.
Helped customers by answering questions and locating merchandise.
Assisted in the preparation and execution of physical inventory counts.
Assessed customer product needs and interests in order to best recommend suitable items.
Computed purchases and received and processed cash or credit payment.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Provided excellent customer service, resolving issues and answering queries promptly.
General Laborer
Rempe General Construction
Novato, Ca
05.2021 - 08.2023
Utilized hand tools and machines to remove dirt, rocks, and debris away from job sites
Installed piping, ductwork, and other building systems
Ran errands and picked up new supplies for supervisors
Worked collaboratively in diverse environment with various employees
Constructed temporary and permanent walls, partitions, and other structures
Removed waste and damaged equipment from work areas to prevent accidents
Unloaded equipment from trucks and transported materials to various site locations
Used protective clothing and safety equipment according to industry regulations
Assisted with demolition of existing structures and infrastructure
Dug ditches or trenches using shovels and equipment, meeting grade specifications
Prepared construction sites to eliminate possible hazards
Team Sports Lead
Dick's Sporting Goods
Santa Rosa, California
04.2019 - 05.2021
Sold merchandise, completed contracts, and arranged for delivery
Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
Cleaned shelves, counters, and tables
Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
Prepared sales slips and sales contracts
Answered questions regarding store and merchandise
Recommended, select, and help locate and obtained merchandise based on customer needs and desires
Exchanged merchandise for customers and accepted returns
Greeted customers and ascertained what each customer wanted and needed