Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Server
Tobias Ingram

Tobias Ingram

Riverside,California

Summary

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

10
10
years of professional experience

Work History

Lead Server

Speedway Gas Station
05.2021 - Current
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.

Night Shift Lead

Cardenas Warehouse
06.2013 - 10.2021
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Inspected products and machines to maintain quality and efficiency.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Education

Clark High School
Las Vegas, NV
05.1996

Skills

  • Specials Promotion and Upselling
  • Complaint Resolution
  • POS Systems
  • Order Taking and Processing
  • Able to Lift 30 Pounds
  • Safe Food Handling
  • Customer Service and Rapport
  • Critical Thinking
  • Customer Service
  • Team Player
  • Quality Control
  • Covid Symptom Screening
  • Attention to Detail

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Server

Speedway Gas Station
05.2021 - Current

Night Shift Lead

Cardenas Warehouse
06.2013 - 10.2021

Clark High School
Tobias Ingram