Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toby Braxton

Kennesaw,GA

Summary

Experienced automotive service manager skilled in driving cross-functional teams to exceed objectives. Proficient in procurement and negotiation, ensuring optimal resource utilization. Known for outstanding analytical, sales, accurate reporting, efficient problem solving and excellent communication skills. With a proven track record in successful service management, I'm well-prepared to excel as a Product Development Supervisor. Ready to make a significant impact and drive business success at your organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Automotive Service Manager

Midas
06.2022 - Current
  • Led automotive service operations, ensuring a 98% on-time delivery rate and rigorous quality measures.
  • Developed strategic plans, optimizing resources and profitability with cross-functional teams.
  • Implemented quality assurance protocols, trained team members, and managed suppliers to exceed KPI targets.

Automotive Service Advisor

RideNow Powersports
01.2021 - 05.2022
  • Collaborated closely with staff to optimize service plans, meeting client demands effectively.
  • Engaged in negotiations with suppliers to achieve the target/optimal cost for motorcycle parts, optimizing procurement processes and successfully maximizing profitability.
  • Actively promoted and sold motorcycle parts and accessories to clients, leveraging product knowledge and understanding of client needs to drive additional revenue and enhance overall client satisfaction.

Quality Assurance Analyst

Tri-Pharma
02.2020 - 01.2021
  • Ensured compliance with industry standards through meticulous product inspection and quality control.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Inspected items and compared against standards to meet regulatory requirements.

Education

Bachelor of Arts - Communications

Mercer University
Atlanta, GA
05.2021

Skills

  • Analytical
  • Reporting
  • Sales/Marketing
  • Negotiation
  • Leadership
  • Communication

Certification

Certified Emissions Inspector

Timeline

Automotive Service Manager

Midas
06.2022 - Current

Automotive Service Advisor

RideNow Powersports
01.2021 - 05.2022

Quality Assurance Analyst

Tri-Pharma
02.2020 - 01.2021

Bachelor of Arts - Communications

Mercer University
Toby Braxton