Toby Canales
Meriden,CT
Summary
Dynamic Sales Manager with a proven track record at Toyota of Wallingford, excelling in relationship building and sales team training. Achieved significant revenue growth through innovative strategies and exceptional customer service. Skilled in motivating teams and managing performance, fostering a culture of success and client satisfaction.
Overview
2
2
years of professional experience
Work History
Sale Manager
Toyota of Wallingford
09.2024 - 03.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Consultant
Executive Chevrolet
02.2023 - 01.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Education
Cheshire Academy
Cheshire, CTSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Sales expertise
Timeline
Sale Manager
Toyota of Wallingford
09.2024 - 03.2025
Sales Consultant
Executive Chevrolet
02.2023 - 01.2024
Cheshire Academy