Toby Mayfield
Hull,GA
Summary
Self-motivated, multi-tasking Assistant Director well-known for creating positive workplace culture and high-performing teams. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
15
15
years of professional experience
Work History
Assistant Director, Regional Services
Athens Regional Library System
04.2021 - Current
- Establishes team priorities, maintains schedules and monitors performance.
- Establishes performance goals for employees and provides feedback on methods for reaching those milestones.
- Collaboratively recruits, interviews and hires employees.
- Collaboratively creates and manages budgets and allocates resources to maximize productivity.
- Develops regional library programs and services.
- Provides leadership in the development of the library's strategic directions and branch activity plans.
- Oversees, plans, implements, monitors, and evaluates the overall work, projects, programs and activities of branch services for the region.
- Attends local board meetings and presents reports on activities, projects, and the like.
- Serves as a communication liaison between local boards of trustees, friends groups, and library administration.
- Conducts staff meetings on a regular basis; keeping staff informed of library policies and procedures.
- Implements training sessions.
Circulation Services Coordinator
Athens Regional Library System Headquarters
11.2014 - 04.2021
- Oversee, plan, and implement all functions of the circulation department
- Establish circulation staff schedules and rotations
- Maintain supplies and inventory
- Sort and shelve materials, Check in and check out materials; maintain payment records, Activate new patron accounts, Resolve patron complaints
- Configure and analyze reports from PINES
- Maintain circulation system including AMH, RFID, security gates and self-checkouts
- Oversee the selection, supervision, training, performance appraisal and recognition, discipline, and professional development of the circulation staff
- Coordinate security of the library
- Develop and guide staff toward the highest standards of customer service
- Manage delinquent patron accounts
- Oversee and monitor handling of money
- Streamline circulation processes and practice for efficiency and accuracy
Branch Manager
Winterville Branch Library
07.2011 - 11.2014
- Oversee, plan, and implement daily library operations and activities
- Furnish information on library activities, facilities, rules, and services
- Enforce library rules and policies
- Work with very active Friends of the Library group to organize fund raising and events
- Supervise and train staff; assign work
- Create elaborate and creative displays to generate patron interest in the library and events
- Develop, prepare, and implement adult and children’s events
- Maintain supplies and inventory
- Communicate with local schools and daycares
- Plan and implement library involvement at large-scale events, such as the Winterville Marigold Festival
Children’s Assistant
Athens Regional Library
04.2011 - 11.2014
- Skills and duties included in the above positions
Circulation Clerk
Athens Regional Library
06.2009 - 04.2011
- Skills and duties included in the above positions
Education
Business Management -
Western Governor’s University
Salt Lake City, Utah11.2024
Social and Criminal Justice studies - undefined
Ashford University
Clinton, Iowa01.2011
Education and Accounting studies - undefined
Georgia Southwestern State University
01.2001
College Prep Diploma - undefined
Madison County High School
01.1998
Skills
- Recruitment and hiring
- Strategic projects
- Staff development
- Board relations
- Strategic planning
- Report generation
- Staff coordination
- Sign-Language
Achievement highlights
- Annually lead a team to plan and execute our staff development day –including meals and trainings sessions for over one hundred staff
- Developed a statistical data collection tool to complete the state annual report for library services
- Successfully implemented the first curbside library service in the state during the pandemic
- Led a team to offer and establish full access library cards to every student in the Athens-Clarke County School district –including a board approved fine forgiveness element
- Led a team through research and the RFP process to replace and update our automatic materials handler –ultimately eliminating staff injury and many staff and patron complaints
- Created and implemented a customer service incentive program -Get caught –improving not only external but also internal customer service and boosting employee morale
Timeline
Assistant Director, Regional Services
Athens Regional Library System
04.2021 - Current
Circulation Services Coordinator
Athens Regional Library System Headquarters
11.2014 - 04.2021
Branch Manager
Winterville Branch Library
07.2011 - 11.2014
Children’s Assistant
Athens Regional Library
04.2011 - 11.2014
Circulation Clerk
Athens Regional Library
06.2009 - 04.2011
Social and Criminal Justice studies - undefined
Ashford University
Education and Accounting studies - undefined
Georgia Southwestern State University
College Prep Diploma - undefined
Madison County High School
Business Management -
Western Governor’s University
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