Summary
Overview
Work History
Education
Skills
Timeline
Generic
TOBY VU

TOBY VU

Las Vegas,NV

Summary

Highly self-motivated, confident and eager to learn. Over 25 years of table games experienced in the casino. Excellent customer service skills. Enjoy working in a diverse and fast-paced environment. Works well independently and as part of a larger team.

Overview

32
32
years of professional experience

Work History

TABLE GAMES FLOOR SUPERVISOR

Bellagio Hotel & Casino
Las Vegas , Nevada
2023.07 - Current
  • Maintained positive relationships with players, providing exceptional customer service.
  • Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
  • Evaluated dealer performance on a regular basis and provided feedback and coaching when necessary.
  • Monitored performance of dealers to ensure accuracy in dealing procedures and adherence to gaming regulations.
  • Kept all games in compliance with casino and gaming standards.
  • Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.

TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE

San Manuel Resort & Casino
Highland , California
2012.12 - 2016.12
  • Floor Supervisor and dealer. Baccarat, Pai-Gow Poker, Roulette, Black Jack
  • Maintained a positive attitude and professional demeanor during shifts.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Fostered an entertaining environment by engaging guests in conversation.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Monitored patrons for signs of cheating or disruptive behavior.

TABLE GAMES DEALER

Caesars Palace Hotel & Casino
Las Vegas , Nevada
2011.03 - 2012.12
  • Baccarat, Roulette, Pai-Gow Poker, Black Jack
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Collected losing bets and paid out winnings promptly and accurately.
  • Observed gamblers to identify marking, switching and counting cards.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Maintained a positive attitude and professional demeanor during shifts.

TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE

Palms Casino Resort
Las Vegas , Nevada
2010.03 - 2011.06
  • Dual rate floor supervisor, Baccarat, Ez Baccarat, Pai-Gow Poker, Roulette, Black Jack
  • Maintained a positive attitude and professional demeanor during shifts.
  • Collected losing bets and paid out winnings promptly and accurately.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Monitored patrons for signs of cheating or disruptive behavior.

TABLE GAMES DEALER

Treasure Island Resort Casino
Las Vegas , Nevada
2010.02 - 2010.03
  • Baccarat, Pai-Gow Poker, Black Jack
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Collected losing bets and paid out winnings promptly and accurately.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.

TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE

Palace Station Casino
Las Vegas , Nevada
2010.01 - 2010.02
  • Floor Supervisor and dealer
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.

TABLE GAMES DEALER HIGH LIMIT

Pechanga Resort & Casino
Temecula , California
1997.01 - 2008.01
  • Big Bac, Ez Baccarat, Black Jack
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Maintained a positive attitude and professional demeanor during shifts.

TABLE GAMES DEALER

Barona Resort & Casino
San Diego , California
1992.01 - 1995.01
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
  • Provided friendly customer service to guests at the casino table games area.
  • Assisted new players with understanding game rules and procedures.

Education

Basic education -

Hoover High School
1991-06

Skills

  • Guest Relations
  • Team Management
  • Surveillance Monitoring
  • Policy Enforcement
  • Compliance Monitoring
  • Greeting Guests
  • Activity Monitoring
  • Team Motivation
  • Employee Performance Evaluation

Timeline

TABLE GAMES FLOOR SUPERVISOR

Bellagio Hotel & Casino
2023.07 - Current

TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE

San Manuel Resort & Casino
2012.12 - 2016.12

TABLE GAMES DEALER

Caesars Palace Hotel & Casino
2011.03 - 2012.12

TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE

Palms Casino Resort
2010.03 - 2011.06

TABLE GAMES DEALER

Treasure Island Resort Casino
2010.02 - 2010.03

TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE

Palace Station Casino
2010.01 - 2010.02

TABLE GAMES DEALER HIGH LIMIT

Pechanga Resort & Casino
1997.01 - 2008.01

TABLE GAMES DEALER

Barona Resort & Casino
1992.01 - 1995.01

Basic education -

Hoover High School
TOBY VU