TOBY VU
Las Vegas,NV
Summary
Highly self-motivated, confident and eager to learn. Over 25 years of table games experienced in the casino. Excellent customer service skills. Enjoy working in a diverse and fast-paced environment. Works well independently and as part of a larger team.
Overview
32
32
years of professional experience
Work History
TABLE GAMES FLOOR SUPERVISOR
Bellagio Hotel & Casino
Las Vegas, Nevada
07.2023 - Current
- Maintained positive relationships with players, providing exceptional customer service.
- Greeted guests with upbeat, professional attitude to create enjoyable atmosphere.
- Evaluated dealer performance on a regular basis and provided feedback and coaching when necessary.
- Monitored performance of dealers to ensure accuracy in dealing procedures and adherence to gaming regulations.
- Kept all games in compliance with casino and gaming standards.
- Stayed up to date on table inventories, player wins and losses and chip purchases to maintain security and efficiency.
TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE
San Manuel Resort & Casino
Highland, California
12.2012 - 12.2016
- Floor Supervisor and dealer. Baccarat, Pai-Gow Poker, Roulette, Black Jack
- Maintained a positive attitude and professional demeanor during shifts.
- Provided gambling chips and coin money in exchange for legal currency for players to join in games.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Fostered an entertaining environment by engaging guests in conversation.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Monitored patrons for signs of cheating or disruptive behavior.
TABLE GAMES DEALER
Caesars Palace Hotel & Casino
Las Vegas, Nevada
03.2011 - 12.2012
- Baccarat, Roulette, Pai-Gow Poker, Black Jack
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Collected losing bets and paid out winnings promptly and accurately.
- Observed gamblers to identify marking, switching and counting cards.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Maintained a positive attitude and professional demeanor during shifts.
TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE
Palms Casino Resort
Las Vegas, Nevada
03.2010 - 06.2011
- Dual rate floor supervisor, Baccarat, Ez Baccarat, Pai-Gow Poker, Roulette, Black Jack
- Maintained a positive attitude and professional demeanor during shifts.
- Collected losing bets and paid out winnings promptly and accurately.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Monitored patrons for signs of cheating or disruptive behavior.
TABLE GAMES DEALER
Treasure Island Resort Casino
Las Vegas, Nevada
02.2010 - 03.2010
- Baccarat, Pai-Gow Poker, Black Jack
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Collected losing bets and paid out winnings promptly and accurately.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE
Palace Station Casino
Las Vegas, Nevada
01.2010 - 02.2010
- Floor Supervisor and dealer
- Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
TABLE GAMES DEALER HIGH LIMIT
Pechanga Resort & Casino
Temecula, California
01.1997 - 01.2008
- Big Bac, Ez Baccarat, Black Jack
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Explained rules, took bets and delivered payouts to facilitate movement of games.
- Maintained a positive attitude and professional demeanor during shifts.
TABLE GAMES DEALER
Barona Resort & Casino
San Diego, California
01.1992 - 01.1995
- Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately.
- Provided friendly customer service to guests at the casino table games area.
- Assisted new players with understanding game rules and procedures.
Education
Basic education -
Hoover High School
06-1991
Skills
- Guest Relations
- Team Management
- Surveillance Monitoring
- Policy Enforcement
- Compliance Monitoring
- Greeting Guests
- Activity Monitoring
- Team Motivation
- Employee Performance Evaluation
Timeline
TABLE GAMES FLOOR SUPERVISOR
Bellagio Hotel & Casino
07.2023 - Current
TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE
San Manuel Resort & Casino
12.2012 - 12.2016
TABLE GAMES DEALER
Caesars Palace Hotel & Casino
03.2011 - 12.2012
TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE
Palms Casino Resort
03.2010 - 06.2011
TABLE GAMES DEALER
Treasure Island Resort Casino
02.2010 - 03.2010
TABLE GAMES DEALER AND FLOOR SUPERVISOR DUAL RATE
Palace Station Casino
01.2010 - 02.2010
TABLE GAMES DEALER HIGH LIMIT
Pechanga Resort & Casino
01.1997 - 01.2008
TABLE GAMES DEALER
Barona Resort & Casino
01.1992 - 01.1995
Basic education -
Hoover High School
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