Toby Zimmerman
Dayton
Summary
Objectives To obtain a position in a career field I'm interested in. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead System Operator
Akytech Consulting
2023.11 - Current
- Retrieved information and performed data entry using appropriate computer programs.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
Computer Service Technician
Red Canyon Technologies
2023.09 - 2023.11
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
Service Technician
Spartan Plumbing
2020.06 - 2023.06
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
No Degree - Justice
Sinclair Community College
Dayton2014
High School Diploma -
Wayne High School
Dayton, OH06.2013
Skills
- Complex Problem-Solving
- Data Backup Management
- Organizational Efficiency
- Performance Strategies
- Computer Systems Efficiency
Certification
CompTia Security +
07/2023 to 07/2026
Timeline
Lead System Operator
Akytech Consulting
2023.11 - Current
Computer Service Technician
Red Canyon Technologies
2023.09 - 2023.11
Service Technician
Spartan Plumbing
2020.06 - 2023.06
No Degree - Justice
Sinclair Community College
High School Diploma -
Wayne High School
CompTia Security +
07/2023 to 07/2026
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