Detail-oriented team member adept at streamlining protocols to enhance production efficiency and drive employee development. Possesses extensive knowledge of the SCADA system and operational processes, with a strong commitment to safety and solution-oriented problem solving. Recognized for maintaining a calm demeanor in high-pressure situations while fostering collaboration within teams. Aims to leverage adaptability and dedication to support the company’s growth and operational excellence.
Manage member’s issues including outages and reoccurring problems. Monitor the SCADA system to be able to determine need and manipulate the live system of substations if need should arise. Work closely with the other system operators to stay up to date and knowledgeable about all areas of operation. Identify problems and outages and dispatch crews in order to get power restored to members or any other issues taken care of. Stay up to date and knowledgeable on the NISC programs such as CIS, OMS, and Smart Track.