Toby Allen Flores
Bedford,TX
Overview
4
4
years of professional experience
Work History
Director of Training
Chick Fil A
Mount Pleasant, TX
05.2023 - Current
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Make sure all arias of operations are running efficiently.
- Hiring new employees to better serve our guests
Team Trainer
Chick Fil A
Hurst, TX
01.2021 - 04.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Pest Control Technician
DFW Best Pest Controle
Bedford, TX
09.2019 - 12.2020
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
Admissions
NRH20
North Richland Hills, TX
05.2019 - 08.2019
- Provided fast, friendly, and willing service welcoming guest to the park. Sell tickets and fast passes and assists guest at guest services.
Education
High School Diploma -
L D Bell
Hurst, TX05.2022
Skills
- Training Methods
- Leadership Development
- Customer Satisfaction
Timeline
Director of Training
Chick Fil A
05.2023 - Current
Team Trainer
Chick Fil A
01.2021 - 04.2023
Pest Control Technician
DFW Best Pest Controle
09.2019 - 12.2020
Admissions
NRH20
05.2019 - 08.2019
High School Diploma -
L D Bell