Tochukwu Achebe
Arlington
Summary
Developed skills in customer service and inventory management within retail environment, looking to transition into new field. Known for excellent organizational abilities and effective communication. Ready to leverage these skills to make meaningful impact in new professional setting.
Developed communication and persuasive skills in fast-paced sales environment. Proficient in building customer relationships and driving engagement through effective communication techniques. Seeking to transition into new field, leveraging these skills to contribute to team success and customer satisfaction.
Experienced with client relationship management, lead generation, and sales support. Utilizes strategic communication and problem-solving to enhance customer interactions. Track record of leveraging product knowledge and negotiation skills to drive sales and build lasting client relationships.
Overview
2
2
years of professional experience
Work History
Bookseller
Barnes and Nobles Bookstore
04.2024 - 09.2024
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
Cold Caller
TFA Media
04.2023 - 08.2023
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
- Contributed to team sales goals by persistently reaching out to potential clients and setting appointments with qualified leads.
Associate Sales Representative
MIFRAN
06.2022 - 08.2023
- Organized product demonstrations or presentations tailored specifically to individual clients'' needs or concerns, showcasing product advantages effectively.
- Identified opportunities for upselling additional products or services to existing clients, maximizing revenue generation per account.
- Developed strategies for targeting new markets, resulting in an expansion of the company''s client base.
- Negotiated pricing structures with clients, maintaining a balance between profitability and customer satisfaction.
Education
Bachelor of Science - Economics
Marymount University
Arlington, VA08-2027
Skills
- Inventory management
- Sales processing
- Adaptability and dependability
- Lead generation
- Stress tolerance
- Verbal and written communication
- Objection handling
- Persuasive speaking
Languages
English
Native or Bilingual
Igbo
Limited Working
Interests
- Soccer
- Gym Workouts
- Running
- Drawing and Painting
- Strategy Games (Chess)
Timeline
Bookseller
Barnes and Nobles Bookstore
04.2024 - 09.2024
Cold Caller
TFA Media
04.2023 - 08.2023
Associate Sales Representative
MIFRAN
06.2022 - 08.2023
Bachelor of Science - Economics
Marymount University
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