Tochukwu Onweagba
Cedar Hill,USA
Summary
Experienced IT Professional with a degree in Computer Science and years of working experience in the Financial Sector. Extensive experience in Database Administration; Strong understanding of Databases; Windows and UNIX/LINUX environments. Additional skills include training/mentoring, knowledge transfer skills, excellent communication (Spoken and Written) skills, Interpersonal skills, Team Playing, Problem Solving skills and a highly analytical mind.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Faculty Officer
NIIT Owerri Training Center
- Setting Up laboratory for studying Oracle Database Management by configuring the Local Area Network, installing all the required Software on each computer to facilitate studies.
- Teaching and mentoring Students in the study and preparation for the Oracle Certified Professional Certification Examinations.
- Maintaining the laboratory and ensuring everything is ready for classes.
Head Database and Business Intelligence Management
FSDH Merchant Bank
11.2019 - Current
- Supervise Database Administrators
- Supervise Business Intelligence Analysts
- Oversee all database related activities.
- Liaise with vendors on implementation and support of solutions.
- Oversee All Business Intelligence activities.
- Deployment of applications on databases
- Administration of the Enterprise Data Warehouse.
- Provided support for the Finance team and other teams in preparation of Management and Monthly, Quarterly and Annual Financial reports for the bank.
- Oversee all Database and all Business Intelligence related projects including major upgrades on databases.
- Collaborate with other Business units to meet Business IT goals.
- Configured Oracle Data Guard replication on 2 Core Banking applications’ databases.
- Consolidated critical SQL Server Databases in the Bank and configured SQL Server Always-On High Availability. The instances contain databases for channels platforms like Internet Banking Solution.
- Perform regular security analysis on databases and their host servers.
- Ensure there is optimal Performance and stability of applications through close monitoring and tuning of databases.
- Implemented a Data Masking Solution on all test databases for data redaction and to ensure privacy of customers’ personal information.
- Ensure Business continuity by monitoring database replication between the Primary and the Disaster Recovery Sites. And performing scheduled Test Failover on all RDBMSs in the Bank.
- Coordinate quarterly Business Continuity and Disaster Recover test activities for all production databases.
Team Lead Enterprise Application Support and Databases
Axa Mansard Plc.
10.2018 - 11.2019
- Supervise Database Administrators
- Initiate and oversee projects for the team.
- Collaborate with other teams to meet Business IT goals.
- Liaise with vendors on implementations and support of solutions.
- Database monitoring and performance tuning.
- Led the team that provided support on the core business applications to the entire AXA group (Insurance, Health and Investments subsidiaries).
- Perform regular security analysis on databases and their host servers.
- Managing Oracle Database Appliance (ODA)
- Coordinate Bi-Annual BCP and DRP for all production databases for all subsidiaries (HMO, Investment, and Insurance)
Database Engineer
Diamond Bank Plc.
09.2014 - 10.2018
- Creation of Databases on Both Windows and UNIX Platforms
- Tune Performance and ensure availability of Databases.
- Database User and privilege management.
- Backup and Recovery/Restore using Recovery Manager (RMAN)
- Perform Capacity Planning on Database resources.
- Database Upgrade on both Oracle and Microsoft SQL Server.
- Tuning expensive queries to enhance performance and reduce adverse impact on the database performance.
- Developed Database Procedures, Functions, and Triggers for use by in-house Applications using PL/SQL.
- Automating maintenance plans for different database maintenance activities such as scheduled jobs and cron jobs.
- Provides support for Application Managers and Application Support Personnel.
- Perform regular security analysis on databases and their host servers.
- Supports Application Developers in deployment of new and modification of existing applications.
- Stand-by support for End-of-Day; End-of-Month and End-of-Year run to ensure optimized performance during each process.
- Liaise with Vendors to improve performance of all the Databases (both on Oracle and Microsoft platforms); apply patches and upgrades where required.
- Participate in Quarterly BCP and DRP for all production databases.
Application Support Officer
Diamond Bank Plc.
10.2013 - 09.2014
- Supporting the bank’s staff (users) in their use of the different Enterprise Applications, especially Oracle Flexcube Retail and Flexcube Corporate.
- Spooling reports for users and staff for statistical use and presentations during MPRs and QBRs
- Providing stop-gap solutions to customers’ challenges until a more permanent solution is provided by the build team.
- Applications supported included Oracle Flexcube Retail, Oracle Flexcube Corporate, Kastle Loans Solution, Diamond Integrated Solution (DIS) which is an account opening Solution provided by NEWGEN and a host of other applications.
IT Service Desk Analyst
Diamond Bank Plc.
03.2013 - 10.2013
- Front Line of IT Support
- Receive complaints from users via different communication channels (Email, Telephone, The HP Service Manager Solution)
- Providing ad-hoc reports for users using SQL.
- Resolving the challenges within a given timeline with respect to the Service Level Agreement (SLA). Otherwise escalating to second line of support.
- Making entries on The Service Manager Solutions and categorizing the issues as Incidents, problems or known issues as they come.
- Continual follow-up with user as well as second level support personnel until the user’s problem is resolved.
Cash Services Officer
Diamond Bank Plc.
06.2012 - 03.2013
- Confirm Cash to be deposited and post these funds into customers’ accounts.
- Supervision of Cash Services Representatives (CSR)
- Liaising with the Cash In Transit team for cash movements between the branch and the Central Bank of Nigeria.
- Contributing to crosschecking figures to confirm the branch vault balances.
Center Manager/Faculty Officer
Karrox Technologies
05.2009 - 12.2012
- Supervision of Faculties and Technical Staff of the Center
- Supervision of Administrative and Sales Personnel
- Teaching Oracle Database Management (OCA/OCP)
- Teaching Basic Oracle SQL
- Teaching basic Linux Operations
- Attending Meetings/Negotiations on behalf of the Company
- Sales of the company’s services by engaging prospects.
- Organize seminars and Rallies to create IT Awareness and sell the companies services.
Education
B.Sc. - Computer Science
Imo State University Owerri
Owerri, Nigeria01.2003
West African Secondary School Certificate - undefined
Holy Ghost College
Owerri, Nigeria01.1998
Skills
- Experienced in managing Oracle databases across multiple versions
- Database backup management
- Microsoft SQL Server Administration (Versions: 2008 – 2022)
- SQL and PL/SQL (Structured Query Language)
- MySQL Database Administration (Upgrades, performance assurance, backup and Recovery)
- Database performance monitoring and Tuning
- Database backup and recovery (Oracle and Microsoft SQL Server)
- Microsoft SQL database administration
- Unix Based Operating Systems Operations (Oracle Solaris, HP-UX, Red-Hat Linux, Oracle Enterprise Linux)
- Oracle Engineered Systems (Exadata and ODA)
- Data Analytics and Data Visualization on Oracle Business Intelligence Enterprise Edition (OBIEE) and SAP Business Objects
- Data Warehouse Management: Oracle (OLAP), PostgreSQL, SQL Server
- Information Technology Infrastructure Library (ITIL)
- Information Technology Service Management
- Strategic leadership
- Service excellence
- Transactional banking operations
- Information Systems (Security, Audit/Control) ISO 27001 Lead Auditor
- Business Development
- Knowledge Transfer
- Business Continuity/Disaster Recovery/High Availability
Certification
- ISO 27001 Information Security Management Systems (ISMS) Lead Auditor Dec 2022
- ISO 27001 Information Security Management Systems (ISMS) Foundation Nov 2022
- Oracle Certified Database Administrator Professional (OCP) Mar 2006
- Oracle Certified Database Administrator Associate (OCA) Jan 2005
- Information Technology Infrastructure Library (ITIL) May 2013
- BUSINESS CONTINUITY MANAGEMENT SYSTEMS ISO/IEC 22301 Feb 2023
- The Open Group Architectural Foundation (TOGAF 9.2) In-View
Timeline
Head Database and Business Intelligence Management
FSDH Merchant Bank
11.2019 - Current
Team Lead Enterprise Application Support and Databases
Axa Mansard Plc.
10.2018 - 11.2019
Database Engineer
Diamond Bank Plc.
09.2014 - 10.2018
Application Support Officer
Diamond Bank Plc.
10.2013 - 09.2014
IT Service Desk Analyst
Diamond Bank Plc.
03.2013 - 10.2013
Cash Services Officer
Diamond Bank Plc.
06.2012 - 03.2013
Center Manager/Faculty Officer
Karrox Technologies
05.2009 - 12.2012
Faculty Officer
NIIT Owerri Training Center
West African Secondary School Certificate - undefined
Holy Ghost College
B.Sc. - Computer Science
Imo State University Owerri
TRAININGS ATTENDED
- Microsoft SQL Server 2014 Always-On Availability Groups - Microsoft
- Oracle Business Intelligence Enterprise Edition (OBIEE) 12c foundation - Bluechip Technologies Limited
- Administering SQL Server 2012 - Microsoft
- Oracle Database Administration - NIIT/Oracle
- Oracle 11g RAC & Grid Infrastructure Administration Accelerated Ed3 - Oracle
- Information Technology Infrastructure Library (ITIL V3) Foundation - People Cert
- Red Hat Linux - HP
- SQL Always-On Availability Groups - Microsoft
- ISO 27001 Information Security Management Systems (ISMS) Lead Auditor - T
- V S
- D
- The Open Group Architectural Foundation (TOGAF 9.2) - Deloitte
- Microsoft Azure Administrator - Ha-Shem
- Certified In the Governance of Enterprise Information Technology (CGEIT) - Philips Consulting Nigeria
HOBBIES
Reading, Chess, Basketball, listening to and making music.