Todd Barto
Greensboro,NC
Summary
Serviced-focused individual dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
Work History
General Manager
Porterhouse Burger Co
10.2017 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managing Bartender
Coopers Ale House
09.2007 - 04.2017
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
Education
Bachelor Of Science - Mathematics
Bloomsburg University of Pennsylvania
Bloomsburg, PA12.2005
Skills
- Leadership and team building
- Problem Resolution
- Team Player
- Employee Scheduling
- Customer Relationship Management
Timeline
General Manager
Porterhouse Burger Co
10.2017 - Current
Managing Bartender
Coopers Ale House
09.2007 - 04.2017
Bachelor Of Science - Mathematics
Bloomsburg University of Pennsylvania
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