Todd Campbell
Chittenango,NY
Summary
Recruiting Supervisor with focus on team collaboration and achieving results. Adept at identifying talent, driving recruitment strategies, and adapting to changing needs. Skilled in candidate assessment, employee onboarding, and relationship management. Known for reliability and strategic thinking in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Recruiting Supervisor
CoventBridge Group
Jacksonville, FL
01.2023 - Current
- Led recruitment strategy, optimizing sourcing methodologies and enhancing candidate quality.
- Mentored recruiting team, fostering skill development and improving overall performance metrics.
- Streamlined onboarding processes, reducing time-to-hire through effective coordination with hiring managers.
- Implemented data-driven decision-making, analyzing recruitment trends to refine outreach strategies.
- Stakeholder Management: Act as a trusted advisor to senior executives and hiring managers, influencing hiring decisions and establishing clear selection criteria.
- Compliance & Ethics: Possess a deep, up-to-date understanding of federal and local employment laws (e.g., EEOC guidelines) to ensure non-discriminatory and legally compliant hiring practices.
Regional Recruiter
CoventBridge Group (formerly ICS Merrill)
Jacksonville, Florida
03.2016 - 01.2023
- First line of offense for company. To represent a leader in the investigation business, to source and hire the best talent to ensure continued growth in the industry.
- Recruit, hire and retain Insurance Investigators filling company staffing needs across the country for the Surveillance Division.
- Work within budgetary and state guidelines for on-boarding new hires and anticipate regional needs comparatively with sales efforts/goals.
- Communicate effectively with Case Managers regarding staffing needs and mis-hires.
- Utilization of multiple, online job boards to source qualified candidates.
Claims Case Manager – Western Region
CoventBridge Group (formerly ICS Merrill)
04.2014 - 03.2016
- Manage, train, mentor and support up to 35 Full & Part time Claims Field Investigators through the western region.
- Oversee each investigation, working with the Field Investigator, Client and other concerned parties to ensure the highest quality product.
- Manage payroll, expenses, P&L statements (including (+/-) budget variance explanations), customer invoicing. Responsible for revenue up to 2.1 million dollars per year.
- Identify operational successes and failures, provide crucial feedback and use teamwork to implement new procedures geared toward higher sales and customer satisfaction.
Surveillance Divisional Recruiter
CoventBridge Group (formerly ICS Merrill)
04.2012 - 04.2014
- Recruit, hire and retain Insurance Investigators filling company staffing needs across the country for the Surveillance Division.
- Work within budgetary and state guidelines for on-boarding new hires and anticipate regional needs comparatively with sales efforts/goals.
- Communicate effectively with Case Managers regarding staffing needs and mis-hires.
Case Manager/Strategic Account Manager: Upstate NY Region, New England Region and Western US Region
CoventBridge Group (formerly ICS Merrill)
08.2008 - 06.2012
- Manage, mentor, train and support up to 25 regional Insurance Fraud Investigators per territory. Oversee each investigation from start to finish.
- Ensure highest quality industry standards through effective communication and direction.
- Manage payroll, expenses, P&L statements (including (+/-) budget variance explanations), customer invoicing. Responsible for revenue up to 2.1 million dollars per year.
- Identify operational successes and failures, provide crucial feedback and use teamwork to implement new procedures geared toward higher sales and customer satisfaction.
Senior Field Investigator
CoventBridge Group (formerly ICS Merrill)
07.2006 - 08.2008
- Responsible for conducting thorough insurance fraud investigations including Worker’s Compensation surveillance, Life & Health and SIU cases.
- Effective, timely communication with customers, formulating investigative plans and meeting deadlines for efficient case time management.
Mid-Atlantic Regional Manager
Claims Verification, Inc.
Tampa, Florida
02.2004 - 07.2006
Senior Field Investigator
Claims Verification, Inc.
Tampa, Florida
10.1999 - 02.2004
Education
Associate of Science - Criminal Justice
Onondaga Community College
Syracuse, NYSkills
- Full Cycle Recruitment Processes
- ATS Power User - iCIMS
- Sourcing - Indeed, LinkedIn
- Mentorship & Development
- Workforce Planning
- Job posting optimization
- Onboarding coordination
- Data-driven decision making
Timeline
Recruiting Supervisor
CoventBridge Group
01.2023 - Current
Regional Recruiter
CoventBridge Group (formerly ICS Merrill)
03.2016 - 01.2023
Claims Case Manager – Western Region
CoventBridge Group (formerly ICS Merrill)
04.2014 - 03.2016
Surveillance Divisional Recruiter
CoventBridge Group (formerly ICS Merrill)
04.2012 - 04.2014
Case Manager/Strategic Account Manager: Upstate NY Region, New England Region and Western US Region
CoventBridge Group (formerly ICS Merrill)
08.2008 - 06.2012
Senior Field Investigator
CoventBridge Group (formerly ICS Merrill)
07.2006 - 08.2008
Mid-Atlantic Regional Manager
Claims Verification, Inc.
02.2004 - 07.2006
Senior Field Investigator
Claims Verification, Inc.
10.1999 - 02.2004
Associate of Science - Criminal Justice
Onondaga Community College