Summary
Overview
Work History
Education
Skills
Timeline
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Todd Caron

Deltona,FL

Summary

Customer service (5 years)

Maintained customer service with commercial and residential accounts.

Fielding and assessing customer complaints and questions offering resolutions promptly through phone email or text.

Managed budget and payroll for 65 contractors.

Maintain contract aspects for longevity

Recruit and train contractors/employees actually levels

Highly effective working with people of all levels

Self motivated

Work individually or in group setting

Experience with payroll system

Maintained 40,000 square foot warehouse all aspects of receiving and distribution.

Problem solver.

Overview

20
20
years of professional experience

Work History

Antique Booth

Self-employeed
01.2023 - Current
  • Actively listened to customers, handled concerns quickly.
  • Followed through with client requests to resolve problems.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.

Owner/ Single Copy Manager

4C Distribution LLC
04.2017 - Current
  • Managed day-to-day business operations
  • Consulted with customers to assess needs and propose optimal solutions
  • Trained and motivated employees to perform daily business functions
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs
  • Optimized team hiring, training and performance
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations
  • Onboarded new employees with training and new hire documentation
  • Accomplished multiple tasks within established timeframes.

Newspaper Deliverer

Orlando Sentinel
09.2003 - 04.2017
  • Organized and mapped efficient delivery routes to boost daily delivery numbers
  • Maintained detailed delivery and pickup records for accurate accounting of newspapers delivered, collected and returned
  • Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries
  • Monitored weather and traffic conditions to adjust and update routes for maximum efficiency
  • Made efficient and safe deliveries with no supervision
  • Provided dependable delivery to designated delivery locations and accommodated special delivery requests
  • Lifted heavy loads and packed delivery vehicle making newspapers easily accessible at each stop
  • Stocked newspaper boxes at assigned locations
  • Followed state and city driving regulations to maximize safety during delivery routes
  • Performed regular maintenance of personal vehicle to avoid delivery interruptions and delays
  • Collected unsold newspapers to return to distribution center at end of shift
  • Handled sorting and assembly of newspapers and bagged for customer delivery.

Education

High School Diploma -

Noble High School
Berwick, ME

Skills

  • Customer service resolution
  • Proficient in Excell
  • Computer literate
  • Multitasking
  • Problem solver
  • Employee recruiting training and motivation
  • Mapping delivery routes

Timeline

Antique Booth

Self-employeed
01.2023 - Current

Owner/ Single Copy Manager

4C Distribution LLC
04.2017 - Current

Newspaper Deliverer

Orlando Sentinel
09.2003 - 04.2017

High School Diploma -

Noble High School

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Todd Caron