Todd Davis
Stonewall,LA
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with customers and team members. Focused on supporting team success and achieving positive results. Results-driven individual with a solid track record in delivering quality work. Known for excellent teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced professional with a strong background in technology-related roles. Skilled in problem-solving and trouble shooting problems. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to Field Operation's success. Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Zone Manager
City of Shreveport W&S
Shreveport, LA
12.2014 - Current
- Identified opportunities for process improvements within the zone's operations.
- Established key performance indicators to track progress towards goals.
- Investigated customer complaints and provided solutions in a timely manner.
- Ensured compliance with company policies across all employees in the assigned zone.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and level of performance.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team weekly meetings to review our job completions and communicate new and ongoing priorities.
Supervisor
City of Shreveport W&S
Shreveport, LA
02.2013 - 12.2014
- Directed and supervised a team of 13 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly safety meetings with team members to discuss upcoming tasks and work performances.
- Ensured compliance with workplace safety regulations.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Education
High School Diploma -
Huntington High School
Shreveport, LA05-1995
Skills
- Operations Management
- Customer Service
- Staff Management
- Employee Development
- Team Development
- Training and Development
- Problem-solving abilities
- Continuous Improvement
- Problem Resolution
- Performance Evaluations
Certification
- Water Distribution- 4
- Wastewater Collection- 4
References
References available upon request.
Timeline
Zone Manager
City of Shreveport W&S
12.2014 - Current
Supervisor
City of Shreveport W&S
02.2013 - 12.2014
- Water Distribution- 4
- Wastewater Collection- 4
High School Diploma -
Huntington High School
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