Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Manager

Todd Firkins

Lockport,New York

Summary


Knowledgeable Project Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Overview

24
24
years of professional experience

Work History

Manager

Shutterworks Inc.
01.2001 - Current
  • Company Overview: Shutterworks is a custom shutter & woodworking company that fabricates interior & exterior shutters as well as kitchen refinishing/refacing and custom woodworking projects for both retail and wholesale clientele
  • As owner of Shutterworks, I have overseen all aspects of sales, production, and installation of our products
  • I have built strong relationships with designers, contractors, suppliers, and manufacturers
  • I have a full working knowledge of modern woodworking facilities & finishing shop
  • I have organized meetings with new and established clients and have performed sales presentations that provide clients with information about Shutterworks products and services.
  • I have regularly entertained designers through 'open house' product demonstrations
  • Generated a large portion of sales through repeat and referral business
  • Closing ratio of 95% or better
  • Developed and implemented a strong advertising and marketing plan
  • Designed and fabricated multiple home show/trade booths
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Architectural Technology -

Erie Community College
01.1991

Skills

  • Sales & Marketing Strategies
  • Woodworking
  • Wood Finishing
  • Interior Plantation Shutters
  • Shading Systems
  • CAD Design Software
  • QuickBooks Accounting Software
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Task delegation
  • Project management

Affiliations

  • Desalts Catholic School- Buildings and Grounds Committee
  • Buffalo Junior League Show House- Product Contributor

Timeline

Manager

Shutterworks Inc.
01.2001 - Current

Architectural Technology -

Erie Community College

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