Dependable Worker with fluency in outgoing customer-focus. Excellent toll cashiering skills. Adept in helping lost motorists with driving directions and vehicle or emergency requests. An eye for detail with the ability to recognize what is appealing to the viewer.
Trust worthy protector of assets & property with a level head for unusual circumstances. Open to future training & education needed to further assist my career.
Overview
24
24
years of professional experience
Work History
Toll Collector
Ohio Turnpike & Infrastructure Commission
Amherst, OH
01.2005 - Current
Issued change when needed and processed payments with cash, credit cards or EZ-Pass transponders.
Greeted customers, helped with directions or vehicle malfunctions, medical emergencies.
Adhered to social distancing protocols and wore mask or face shield.
Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.
Communicated effectively with co-workers, supervisors and other personnel regarding operational issues.
Processed toll payments and issued accurate receipts to motorists.
Worked Independently without supervision at times giving me the ability to properly address different situations accidents or conflicts I may encounter.
In the time of absence I am looked to as the team leader or supervision that addresses issues repairs conflicts as well as issuing change to the collectors throughout their shift.
I am a trust worthy employee empowered to take care of the property and the various cash deposits collected as well as dispersed to my fellow employees.
Quick to adapt to changes in equipment or updates in technology.
Dependable worker that is used to working the overtime or different hours to help the team when in need.
Willing to take classes for additional training in order to further support my career.
Auto Detailer
Harrison Ford Mercury
Wellington, OH
08.2004 - 01.2005
Maintained the lot making sure it was appealing to the customers.
Completely reconditioned used cars washing, clay baring, buffing, waxing, upholstery detailing as well as paint touch up.
Trusted to work in a independent area supervising other detailers while working on customers personal vehicles or dealer sales.
In charge of the ordering of needed cleaning chemicals and supplies in order to work flawlessly in any given condition.
Having an eye for details it allowed me to notice things that are out of place or need attention.
A hands on worker that will try to address issues and resolve them before having to send it out or replace it.
Auto Detailer
Thayer Chevrolet
Bowling Green, OH
09.1999 - 08.2004
The same as Harrison Ford
While working full time here I also attended College at BGSU full time obtaining a Bachelors Degree in Computer animation and Web Design as well as a minor in Graphic Design.
Education
Bachelor of Arts - Computer Animation & Web Design
BGSU
Bowling Green, OH
12-2002
Skills
Interpersonal Communication Skills
Records Management
Excellent Communication Skills and Patron Relations
Work well Independently with minimal supervision
Quick to learn New and Updated software or Equipment
Hands on worker willing to try and address issues before sending them out for other sources to handle them
Dependable missing minimal days of work and used to working overtime and additional hours in order to help the team in times of need
Trusted employee in charge of large denominations of money and handling of Emergencies and Equipment break downs
Quick on my toes able to think rationally while addressing any given issue
A Great eye for Details and making things appealing to its viewer
References
References available upon request.
Timeline
Toll Collector
Ohio Turnpike & Infrastructure Commission
01.2005 - Current
Auto Detailer
Harrison Ford Mercury
08.2004 - 01.2005
Auto Detailer
Thayer Chevrolet
09.1999 - 08.2004
Bachelor of Arts - Computer Animation & Web Design
BGSU
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