Todd Gadow
Summary
In the contemporary hospitality sector, management retention is paramount. As the owner of Golden Eagle Hospitality, my priority is twofold: supporting clients in building robust leadership teams and empowering candidates in their career progression.
Recruitment extends beyond mere resume submission. I serve as a strategic advisor to professionals and a trusted partner to businesses. My core objective is facilitating enduring placements that drive retention and mutual success.
This is a two-way process. I invest in understanding each candidate’s aspirations, strengths, and motivations. Concurrently, I cultivate deep relationships with clients to grasp their culture, expectations, and strategic goals.
Every candidate I present has undergone rigorous screening and preparation. Consequently, my process is driven by quality, alignment, and sustained outcomes—far beyond simply filling vacancies. I am dedicated to fostering exceptional leadership teams and facilitating meaningful career advancement.
Work History
Owner
16 Years 10 Months- Built and managed a nationwide hospitality recruiting firm focused on exceptional client service.
- Communicated daily with clients and candidates via phone, email, and video meetings.
- Resolved customer concerns quickly while maintaining long-term professional relationships.
- Coordinated multiple projects simultaneously while meeting strict deadlines.
- Managed customer records, scheduling, and hiring processes using CRM and database systems.
- Earned repeat business through responsive communication and personalized service.
General Manager
2 Years- Managed daily operations for a restaurant, golf course, fitness center, pool, and pro shop.
- Supervised more than 70 employees while ensuring exceptional customer satisfaction.
- Managed a $5 million operating budget.
- Increased banquet sales and grew food and beverage revenue by 70% year over year.
- Handled customer complaints professionally and implemented solutions that improved guest satisfaction.
- Developed employee training programs focused on service excellence.