Todd George
Summary
Operations executive with over 20 years leading manufacturing and distribution operations across multi-site environments. Successfully improved on-time delivery by 15%, reduced inventory discrepancies by 30%, and enhanced profitability through strategic workflow improvements. Focused on empowering teams and fostering accountability to sustain operational excellence.
Overview
1
1
Certification
10
10
years of professional experience
Work History
General Manager – Distribution & Operations
POLYMERSHAPES
Phoenix, Arizona
08.2023 - Current
- Direct day-to-day operations for one of North America's largest plastics distributors, overseeing warehouse operations, logistics, inventory management, purchasing, transportation, customer fulfillment, financial performance, and employee development.
- Improved on-time delivery performance by 15% after redesigning delivery routes, refining dispatch practices, and improving coordination between warehouse and transportation teams.
- Enhanced warehouse productivity by simplifying material flow, reorganizing storage practices, and eliminating operational bottlenecks to accelerate order fulfillment.
- Reduced inventory discrepancies by 30% through structured cycle-counting procedures, tighter inventory controls, and greater accountability throughout warehouse operations.
- Collaborated with purchasing and supplier partners to optimize inventory availability while ensuring service levels and supporting operational efficiency.
- Developed supervisors through regular coaching, established clear performance expectations, and increased accountability to strengthen operational consistency.
General Manager – Manufacturing, Distribution & Operations
GOODYEAR COMMERCIAL TIRE & RETREAD CENTER
Phoenix, Arizona
04.2018 - 04.2023
- Led all manufacturing, warehouse, logistics, inventory, and customer service operations for a high-volume commercial tire manufacturing and distribution facility. Managed six departments, more than 45 employees, full P&L responsibility, production scheduling, budgeting, safety, and continuous improvement initiatives.
- Increased annual revenue by $4.5 million through stronger operational execution, improved production capacity, and better customer support.
- Increased manufacturing output by 22% through workflow enhancements, optimized labor utilization, and refined production scheduling.
- Improved operating profit from 23% to 32% by strengthening cost controls, improving productivity, and optimizing purchasing and inventory management.
- Reduced annual operating and logistics expenses by $250,000 by improving freight practices, streamlining workflows, and eliminating unnecessary operating costs.
- Expanded warehouse capacity by 35% after redesigning facility layout and improving material flow without increasing the building footprint.
- Modernized facility workflows with layout redesign and process improvements, reducing delays and enhancing production efficiency.
- Sustained employee retention rates of 94% to 96% by investing in development programs, providing consistent leadership, and establishing clear performance expectations.
Manager – Automotive Service Operations
FIRESTONE AUTO CARE
Phoenix, Arizona
02.2016 - 03.2018
- Oversaw daily service operations, enhancing technician performance, quality control, scheduling, inventory management, and customer satisfaction.
- Oversaw daily operations ensuring adherence to safety and quality standards.
- Coordinated scheduling to optimize staff coverage and service efficiency.
- Managed team performance through training and ongoing feedback sessions.
- Cultivated employee skills, fostering operational consistency and elevating service quality.
Education
Some College (No Degree) - Business
Arizona Institute of Business & Technology
Glendale, AZSome College (No Degree) - General Studies
Rio Salado Community College
Phoenix, AZSkills
- Supply chain management
- Warehouse management and distribution
- Manufacturing logistics
- P&L management
- Budgeting and KPI development
- Cost efficiency strategies
- Continuous improvement
- Safety compliance and leadership
- Operational leadership
- Employee performance management
- Coaching and mentoring
- Vendor relationship management
Performance Highlights
- Grew annual revenue 20.8% over three years while increasing operating profit 55.1%, significantly outpacing typical industry growth through operational improvements, inventory optimization, supplier partnerships, and customer development.
- Improved on-time delivery performance 15% through routing and dispatch changes.
- Reduced logistics costs $250K annually through operational and freight improvements.
- Increased manufacturing output 22% through workflow and labor coordination.
- Expanded warehouse capacity 40% through facility layout redesign.
- Reduced inventory discrepancies 30% through structured inventory control processes.
- Increased facility profitability from 23% to 32% within one year.
- Maintained 94–96% employee retention through consistent leadership and team stability.
- Strengthened safety performance and compliance across operations.
Certification
- OSHA 10-Hour Certification
- Forklift Certified
- CPR & Basic Life Support (BLS)
Timeline
General Manager – Distribution & Operations
POLYMERSHAPES
08.2023 - Current
General Manager – Manufacturing, Distribution & Operations
GOODYEAR COMMERCIAL TIRE & RETREAD CENTER
04.2018 - 04.2023
Manager – Automotive Service Operations
FIRESTONE AUTO CARE
02.2016 - 03.2018
Some College (No Degree) - Business
Arizona Institute of Business & Technology
Some College (No Degree) - General Studies
Rio Salado Community College