Todd Gerardo
Chandler,AZ
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
11
11
years of professional experience
Work History
Sales Associate
San Tan Hyundai
05.2015 - Current
- Assisted customers with product inquiries, enhancing overall customer satisfaction.
- Processed sales transactions using dealership software efficiently and accurately.
- Maintained showroom presentation standards to promote vehicle features effectively.
- Collaborated with team members to manage inventory levels and streamline sales operations.
- Educated customers on financing options, improving understanding of available choices.
- Participated in training sessions to develop knowledge of automotive products and services.
- Handled customer follow-ups to ensure timely communication and service excellence.
- Resolved customer issues promptly, fostering a positive shopping experience and loyalty.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Political Science
University of California, Los Angeles
Los Angeles, CAHigh School Diploma -
Glendale Advintist Academy
Glendale, Ca05-1985
Skills
Sales experience outgoing personalty communication
Additional Information
Sales professional with over five years experience as lease manager at Ford dealership.With over 30 years as sales professional.
Timeline
Sales Associate
San Tan Hyundai
05.2015 - Current
Political Science
University of California, Los Angeles
High School Diploma -
Glendale Advintist Academy