Todd Giordano
FORT LAUDERDALE
Summary
Dynamic bartender with a proven track record, recognized for enhancing customer satisfaction through exceptional service and strong multitasking abilities. Skilled in crafting high-quality cocktails and fostering loyal clientele, I excel in fast-paced environments while maintaining a highly reliable and engaging presence.
Overview
15
15
years of professional experience
Work History
Bartender
The Boca Raton Resort and Club
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Hardrock Hotel and Casino
06.2021 - 07.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
VIP Hospitality Host
Scarlett's Cabaret
05.2015 - 03.2020
- Assisted in planning exclusive private parties/functions held at the venue by closely working with event coordinators and other key staff members.
- Handled difficult situations calmly and professionally, resolving issues promptly for the satisfaction of all parties involved.
- Streamlined check-in/check-out processes for VIP guests by collaboratively working with front desk team.
Bartender
Matorano's Italian American Kitchen
01.2010 - 05.2015
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
Education
Bachelor of Science - Business Economics
Rowan University
Glassboro, NJ05-2001
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
Timeline
Bartender
The Boca Raton Resort and Club
07.2023 - Current
Bartender
Hardrock Hotel and Casino
06.2021 - 07.2023
VIP Hospitality Host
Scarlett's Cabaret
05.2015 - 03.2020
Bartender
Matorano's Italian American Kitchen
01.2010 - 05.2015
Bachelor of Science - Business Economics
Rowan University
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