Todd Gonseth
Summerville,SC
Summary
Results-driven Real Estate Agent with strong organizational skills and a focus on customer satisfaction. Proven ability to develop effective marketing strategies that enhance property visibility and drive sales.
Overview
21
21
years of professional experience
Work History
Real Estate Agent
AgentOwned
Summerville, SC
12.2025 - Current
- Conducted property showings, highlighting features and benefits to potential buyers.
- Assisted clients in understanding market trends and pricing strategies for informed decision-making.
- Developed marketing materials using digital platforms to enhance property visibility and attract leads.
- Negotiated purchase agreements, ensuring compliance with legal requirements and client interests.
Customer Experience Manager
The Home Depot Inc
Summerville, SC
08.2024 - Current
- Enhanced customer satisfaction by resolving inquiries and complaints efficiently.
- Collaborated with cross-functional teams to improve service delivery processes.
- Analyzed customer feedback to identify trends and implement improvements.
- Trained and mentored team members on customer engagement best practices.
Real Estate Agent
Carolina One Real Estate Services
Summerville, SC
05.2023 - 12.2025
- Maintained up-to-date knowledge of local real estate regulations and industry best practices.
- Collaborated with mortgage brokers and inspectors to streamline transaction processes for clients.
- Fostered relationships with clients through effective communication and personalized service delivery.
- Leveraged CRM systems to manage client interactions and track sales progress efficiently.
District Manager
First Cash Financial Services
Summerville, SC
09.2016 - 05.2023
- Directed operational strategies to optimize store performance across multiple locations.
- Implemented training programs for staff, enhancing customer service and operational efficiency.
- Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
- Managed inventory control processes, reducing shrinkage through effective risk management practices.
District Manager
Kirkland's Home
Summerville, SC
10.2012 - 10.2016
- Established key performance indicators to monitor team productivity and drive accountability.
- Collaborated with cross-functional teams to execute promotional campaigns, boosting sales engagement.
- Conducted regular performance evaluations, providing constructive feedback to enhance team skills and motivation.
- Developed strategic partnerships with local businesses, increasing community presence and customer base expansion.
Regional Manager
Pier One Imports
Fort Worth, TX
08.2004 - 10.2012
- Led regional teams in achieving sales targets through strategic planning and execution.
- Developed and implemented training programs to enhance staff performance and customer service.
- Analyzed market trends to identify growth opportunities within the region.
- Coordinated inventory management processes to optimize stock levels and reduce costs.
Education
Associate of Applied Business - Business Administration And Management
Jefferson Community College
Watertown, NY08-1988
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
Timeline
Real Estate Agent
AgentOwned
12.2025 - Current
Customer Experience Manager
The Home Depot Inc
08.2024 - Current
Real Estate Agent
Carolina One Real Estate Services
05.2023 - 12.2025
District Manager
First Cash Financial Services
09.2016 - 05.2023
District Manager
Kirkland's Home
10.2012 - 10.2016
Regional Manager
Pier One Imports
08.2004 - 10.2012
Associate of Applied Business - Business Administration And Management
Jefferson Community College