Daniel Groene
COLUMBUS,NE
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Highly engaged in prospecting new clients and increasing extra revenue for the company.
Overview
31
31
years of professional experience
1
1
Certification
Work History
General Manager
Holiday Inn Express by Younes Hospitality Inc.
07.2005 - 07.2024
- Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
- Improved overall guest satisfaction by implementing well-coordinated staff training programs and exceptional customer service initiatives.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Maximized revenue generation through strategic room pricing, inventory management, and upselling techniques at the front desk.
Route Driver
Jackson Services
06.2008 - 09.2009
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Generated repeat business with effective upselling techniques that promoted new and seasonal products.
- Delivered exceptional service by quickly addressing customer concerns and providing personalized support when needed.
- Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.
Bartender
Lark Lounge
08.1993 - 08.2001
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on detailed knowledge of current industry trends in mixology techniques, spirits selections, and customer preferences to provide informed recommendations for guests seeking guidance on drink choices, and company policies to ensure consistent quality across the team.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
Kearney High School
Kearney, NE05.1990
Skills
- Leadership and team building
- Operations Management
- Prospecting and new client acquisition
- Marketing
Certification
01/01/24, Tourchbearer Award, IHG Hotels
References
Todd Groene, Lark Lounge, 1725 23 St., Columbus, NE, 68601, toddgroene@gmail.com, 402-484-1171
Timeline
Route Driver
Jackson Services
06.2008 - 09.2009
General Manager
Holiday Inn Express by Younes Hospitality Inc.
07.2005 - 07.2024
Bartender
Lark Lounge
08.1993 - 08.2001
High School Diploma -
Kearney High School
01/01/24, Tourchbearer Award, IHG Hotels
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